Non-Technical Product Manager IV (Staff) (Remote)

A client with Kforce is seeking a Non-Technical Product Manager IV (Staff) to join their team for a remote role. Overview: As part of the GTM Programs & Operations team within the client's Global Partner Ecosystem (GPE), the Staff Non-Technical Product Manager will be a strategic driver in building and scaling the pricing, tiering, benefits, and incentives infrastructure for our unified Partner Program. This individual will design and operationalize the systems, policies, and cross-functional workflows that underpin our next-generation, points-based partner program and flexible commercial models. In this role, you will collaborate across GPE, Product, Engineering, Finance, Data Science, Legal, GTM Ops and other cross-functional teams to bring the Benefits Marketplace vision to life. You will lead initiatives that align business logic, partner experience, and operational scale to ensure every partner-regardless of type-can understand their status, earn points, and unlock benefits that drive joint success. This is a critical hire as the team shifts to a platform-first company. You will help redefine how we measure partner value and build the processes that make our ecosystem scalable, intelligent, and equitable. Key Responsibilities: Tiering System Ownership:

• Lead the operational design and evolution of points-based tiering framework
• Define tier progression criteria, attribution logic, and enforcement policies to ensure fairness, consistency, and auditability
• Partner with data science and analytics to ensure transparency in point accrual and tier scoring logic

• Co-lead the rollout of the Benefits Marketplace, including operational processes for points redemption, eligibility, and benefit delivery across tiers
• Define rules and automation requirements for pricing and incentives (e.g., rebates, revenue share bonuses, MDF eligibility, technical support access, enablement unlocks, etc.)
• 10+ years in partner programs, GTM operations, channel strategy, or customer incentive operations, ideally in a B2B SaaS, technology platform or financial services company
• Proven success leading and launching pricing, tiering or loyalty frameworks and programs, particularly those using dynamic points or engagement scoring systems
• Deep understanding of commercial models (reseller, revenue share, referral) and how benefits drive adoption and partner satisfaction
• Operational systems thinker with hands-on experience in tooling (e.g., Salesforce, Gainsight, PRM systems, Airtable)
• Strong collaboration and stakeholder management across GTM, finance, legal, product, and data orgs
• Exceptional communication and documentation skills with the ability to translate complex program design into actionable, repeatable processes
• Bonus: Experience scaling tiered partner programs globally with regulatory compliance and revenue recognition in mind