Operations Manager

Job Description

Job Description

Job Title: Operations Manager
Locations: Atlanta, GA & Charlotte, NC (Onsite)
Salary Range: $80,000 – $120,000 (Depending on Experience)
Industry: Freight Forwarding / Warehousing / 3PL

Position Overview:
We are seeking an experienced and hands-on Operations Manager to lead daily warehousing and logistics operations in a fast-paced freight forwarding or 3PL environment. This role is critical in ensuring efficient workflow, warehouse organization, labor planning, and compliance across both inbound and outbound operations. The ideal candidate will have a strong background in warehouse and distribution management, with forklift certification (or ability to obtain one) and a strong understanding of OSHA and safety standards .

Why Join Us?

• Competitive compensation and benefits package
• Opportunity to lead operational improvements and make a lasting impact
• Fast-paced, collaborative environment with a focus on growth and excellence
• Stability in a growing logistics and supply chain company serving diverse clients

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Requirements

Key Responsibilities:

• Oversee day-to-day warehouse operations, ensuring productivity, safety, and service levels are consistently met
• Manage inbound and outbound freight operations, including LTL, FTL, container drayage, and last-mile deliveries
• Supervise warehouse staff across multiple shifts (hiring, scheduling, training, coaching, and performance reviews)
• Ensure inventory accuracy, cycle counts, and WMS system usage is maintained effectively
• Lead warehouse layout planning, slotting, and lean efficiency improvements
• Monitor KPI metrics related to cost, throughput, accuracy, and labor productivity
• Collaborate with customer service, transportation, and sales teams to ensure client expectations are exceeded
• Enforce safety regulations and ensure all equipment, including forklifts, is maintained and used properly
• Manage vendor relationships (e.g., carriers, equipment providers) and negotiate as needed for service and pricing
• Assist with P&L management, cost control initiatives, and forecasting

Qualifications:

• 5–10 years of progressive experience in warehouse, logistics, or freight operations
• 3+ years in a leadership role managing warehouse staff and daily distribution operations
• Experience with forklift operations; forklift certification is a plus
• Familiarity with WMS, TMS, or ERP systems (AS400, CargoWise, Manhattan, SAP, or similar)
• Knowledge of OSHA regulations, safety protocols, and warehouse best practices
• Strong problem-solving, organizational, and communication skills
• Ability to work in a dynamic, high-volume logistics setting
• Bilingual (English/Spanish) is a plus for Atlanta and Charlotte markets

Benefits

Standard benefits with Medical, Dental, and Vision...