Customer Service Specialist

Customer Support Specialist

JOB-10046269

Anticipated Start Date

April 13, 2026

Location

Sugar Land, TX

Type of Employment

Contract Hire

Employer Info

Our client is a global leader in energy technology, providing cutting-edge solutions across the oil and gas industry. Operating in over 100 countries, they focus on digital innovation and sustainable practices to drive the future of energy and support the transition to lower-carbon operations.

Job Summary

We are seeking a detail-oriented Customer Service Specialist to support order processing, shipment coordination, and administrative documentation. This role is ideal for someone with strong Excel skills and a background in clerical or administrative support who thrives in a structured, fast-paced environment.

Job Description

• Process customer orders, including order entry and shipment scheduling
• Coordinate order fulfillment between manufacturing and customers
  
• Communicate with internal teams such as credit, collections, sales, shipping, and purchasing to ensure smooth operations
  
• Track delivery schedules and proactively communicate updates, delays, or discrepancies to customers and internal stakeholders
  
• Create, manage, and maintain documentation and records with high accuracy
  
• Generate and update reports using Excel
  
• Support continuous improvement efforts using established operational processes and tools

Skills Required

• Minimum 2 years of experience in a customer service, clerical, or administrative role
• Proficiency in English (written and verbal)
  
• No certifications required
  
• Intermediate proficiency in Microsoft Excel
  
• Document creation and file management
  
• Data entry and administrative support
  
• Ability to communicate clearly and professionally across teams
  
• High level of accuracy in data entry and documentation
  
• Ability to prioritize tasks and meet deadlines
  
• Willingness to learn new processes and systems quickly
  
• Comfortable working fully on-site (not a home-office position)
  
• No field experience required
  
• Ability to manage multiple tasks in a structured environment
  
• Strong organizational skills

Education

• High school diploma or equivalent required.

Salary

• $20.68 per hour (Compensation is offered based on experience, skills, and market factors)

HirePower Personnel, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or other characteristics protected by law.