Maintenance Technician

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

As a Maintenance Technician, you are a hands-on problem solver and key contributor to the propertys success. Your role is to ensure all apartments, amenities, and common areas are safe, functional, and well-maintained. You will complete resident service requests, prepare vacant units for move-in, and support the overall preservation and performance of the asset.

This is a hands-on position where timely repairs, quality work, and professionalism directly influence resident satisfaction, turnover timelines, and net operating income. Youll work closely with the Maintenance Supervisor, Property Manager, and broader team to improve property performance, enhance resident experience, and ensure the community meets Axias operational and aesthetic standards.

Required Skills:
- Heating, ventilation, and air conditioning (HVAC) certification is required.
- Certified Pool & Spa Operator (CPO) certification is required
- Working knowledge of electrical, HVAC, plumbing, carpentry, pool maintenance, locks, and inventory control.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence and ability to speak effectively with tenants one-on-one and problem solve.

Key Responsibilities:
Resident Service & Repairs

• Complete service requests with professionalism and urgency, aiming for 24-hour resolution
• Troubleshoot and repair issues related to HVAC, plumbing, appliances, carpentry, doors, locks, and electrical systems
• Communicate clearly with residents about repair timelines and completion
• Provide courteous, high-quality service that reflects Axias standards

Unit Turns & Preventative Maintenance

• Inspect and prepare vacant units for new resident move-in, completing punch lists and repairs as assigned
• Perform preventive maintenance on HVAC systems: replace filters, clean coils, and diagnose basic system issues
• Paint or touch up walls, trim, and surfaces as needed to meet move-in standards
• Complete appliance repairs or replacements for stoves, ovens, dishwashers, refrigerators, washers, and dryers

Common Areas, Amenities & Grounds

• Maintain and repair common areas, amenities (pools, fitness centers, dog parks), and building systems
• Help with trash pickup, breezeway cleaning, pressure washing, and minor landscaping support
• Ensure tools and materials are stored securely and that the shop is clean and organized
• Participate in seasonal and emergency preparation, such as freeze or storm readiness

Compliance, Safety & Inventory

• Operate tools and equipment safely; follow OSHA, Fair Housing, and Axia safety protocols
• Accurately track parts usage and inventory; notify leadership of supply needs
• Maintain knowledge of property policies, emergency procedures, and applicable regulations
• Ensure use of personal protective equipment (PPE) and promote a safety-first mindset
• Report unusual property conditions or resident-related concerns promptly

Team Collaboration & Emergency Response

• Collaborate with the Maintenance Supervisor on daily priorities and long-term repairs
• Participate in the on-call rotation and respond to after-hours emergencies when required
• Attend required training and pursue certifications relevant to the position (EPA, pool, etc.)
• Support a positive, team-oriented environment with a shared commitment to property performance

Axia Core Values

• Driven for Greatness We deliver quality work the first time, every time
• People First We treat residents with care and professionalism
• Better Together We collaborate with our team to serve the community
• Aim Higher We strive to reduce downtime, improve performance, and solve problems smartly
• All In We take ownership of our work and show up with pride a