Jr Product Owner

At MTech Systems, our company mission is to increase yield in protein production to help feed the growing world population without compromising animal welfare or damaging the planet. We aim to create software that delivers real-time data to the entire supply chain that allows producers to get better insight into what is happening on their farms and what they can do to responsibly improve production.

MTech Systems is a prominent provider of tools for managing performance in Live Animal Protein Production. For over 30 years, MTech Systems has provided cutting-edge enterprise data solutions for all aspects of the live poultry operations cycle. We provide our customers with solutions in Business Intelligence, Live Production Accounting, Production Planning, and Remote Data Management—all through an integrated system. Our applications can currently be found running businesses on six continents in over 50 countries. MTech has built an international reputation for equipping our customers with the power to utilize comprehensive data to maximize profitability.

With over 250 employees globally, MTech Systems currently has main offices in Mexico, United States, and Brazil, with additional resources in key markets around the world. MTech Systems USA’s headquarters is based in Atlanta, Georgia and has approximately 90 team members in a casual, collaborative environment. Our work culture here is based on a commitment to helping our clients feed the world, resulting in a flexible and rewarding atmosphere. We are committed to maintaining a work culture that enhances collaboration, provides robust development tools, offers training programs, and allows for direct access to senior and executive management.

Job Summary

We are seeking a driven and detail-oriented Junior Product Owner to join our dynamic product team. This role is an excellent opportunity for an entry-level professional with some experience in product management or related fields to grow their skills and contribute to delivering impactful solutions. As a Junior Product Owner, you will work closely with Product Owners, Scrum Masters, and cross-functional teams to ensure the successful delivery of high-value features that align business goals and customer needs.

Key Responsibilities

• Backlog Management: Assist in maintaining and prioritizing the product backlog, ensuring clarity and alignment with the product roadmap.
• Scrum Master: Facilitate Agile Scrum ceremonies. Sprint Planning, Retrospectives, Stand-Ups. Create comprehensive iteration reporting including velocity/burn downs.
• Customer Research: Interview customers on system functionality to solve user problems and inform design decisions.
• Requirement Gathering: Collaborate with stakeholders, including customers, to define and document user stories, acceptance criteria, and business requirements.
• Cross-Functional Collaboration: Work with developers, designers, and QA teams during sprints to answer questions, clarify requirements, and ensure delivery aligns with expectations.
• Customer-Centric Approach: Participate in customer interviews, research sessions, and feedback analysis to understand user needs and improve product functionality.
• Agile Practices: Support sprint planning, daily stand-ups, and retrospectives, ensuring Agile principles are upheld.
• Data Analysis: Review product performance metrics, identify trends, and make recommendations for iterative improvements.
• Communication: Effectively communicate progress, risks, and opportunities to product owners and stakeholders.

New Additional Junior Product Owner Duties

• Ensure that all questions posed in bugs/user stories/Feature Requests are addressed either by Junior Product owner or Product Owner within 24 hours
• Be able to answer ticket details such as expected delivery time (with developer support), release versioning, database versioning.
• Move user stories/bugs/features assigned incorrectly to your sprint teams to the correct teams.
• Coordinate translation of release notes and knowledge base to Spanish and Portuguese
• Moving all unclosed tickets from one iteration to the next.
• Write assigned SOPs
• Write assigned knowledge base documents. Review drafts with product owner.
• Create a new user story when it is determined by development team/product owner that a reported bug should be a user story.
• Scope tier 1 user stories as assigned by the product owner. Review all scoped items with product owner.
• Know the priority order as determined and expressed by the director of product.
• Contribute active comments and feedback on team calls.

Education and Experience

• Education: Bachelor’s degree in Business, Computer Science, Marketing, or a related field.
• Experience: 1-2 years of experience in product management, project management, or a related role with expertise in software development. Exposure to Agile/Scrum methodologies is preferred.
• 1-2 experience with JIRA or AzureDevOps
• 1-2 experience with Hotjar or Pendio
• Skills:
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Analytical mindset with attention to detail.
• Proficiency in tools like JIRA, Confluence, or other Agile tools.
• Basic understanding of software development processes is a plus.

EEO Statement
Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We believe in understanding and respecting differences among all people. Every individual at MTech has an ongoing responsibility to respect and support a globally diverse environment.