Hotel General Manager

Job Description

Job Description

Overview: Oversee the daily operations of the hotel to ensure customer satisfaction.Responsibilities and requirements:

· Responsible for overseeing all hiring, training, counseling, discipline, and discharge of all hotel employees.

· Make daily deposits except for weekends which will be deposited the following Monday.

· Review/Approve all purchase orders and forward all accounting information to the Corporate Office weekly to include night audit, deposit slips, unpaid invoices, and any checks written for petty cash account.

· Conduct monthly bank counts that have been issued and forward to Corporate.

· Conduct monthly department meetings to review the performance of the hotel along with answering any questions they may have.

· Review work schedules for all departments weekly.

· Conduct public relations and sales calls along with weekly sales calls with the Corporate Sales Representative and forward weekly reports to Corporate.

· Oversee quarterly inventories of linens to ensure accountability and send to corporate no later than the 10th of the following month.

· Ensure all receivables are collected within 30 days and if any exceed that, inform Corporate.

· Maintain an outstanding level of quality assurance inspections to be conducted by Valley Hospitality.

· Must review audit packs daily and forward any questions/errors to the Accounting Department.

· Make sure all requirements are met per company standards.

· Oversee guest and employee incidents.

· Must be neat in appearance and wear Business Casual attire.

· Attend all required meetings and help complete tip reporting.

· Perform other duties as assigned by Management along with any additional training that may be required.

Qualifications and Education Requirements

· High school diploma or GED required.

· Degree in management preferred.

· 2-5 years' experience in hospitality required.

· Must work well in stressful situations and maintain composure under pressure.

· Detail oriented and strong written/verbal communication required.

· Will need to be able to listen, understand, clarify, and resolve concerns/issues raised by co-workers and guests.

· Able to understand financial information, data, and basic mathematical functions.

· Must pass a background check and drug screen.

• Marriott experience 2+ years required

Physical requirements

· Must be able to stand for long periods of time.

· Able to lift, carry, push, and pull up to 35 lbs.

Disclaimer:

The job description is not an exhaustive list of all functions the employee may be required to perform. Valley Hospitality reserves the right to revise the job description at any time. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.