Regional Collections Manager

Regional Collections Manager Location Remote in Alpharetta, GA :

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

Summary:

This position is responsible for overseeing the collection efforts and delinquency controls of the company, ensuring money owed is billed and received correctly and promptly. Remote-Job Title: Regional Collections Manager Location: Remote (U.S. Based - All States Eligible) Salary Range: $55,000 - $75,000 DOE. (Note: Final compensation will be determined based on experience, skills, and location) Date the application window is anticipated to close: 7/20/2025 Benefits Include: Health, Dental, Vision, 401(k), Paid Time Off

:

• Will either work the South West OR South East Regional markets.

Essential Duties & Responsibilities:

• Hires and trains new collectors in the Lending Department.

• Conducts performance evaluations that are timely and constructive.

• Supervises and manages the Lending Departments assignments and priorities.

• Researches, develops, and facilitates collection procedures according to company policies.

• Ensures proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts.

• Conducts, or assists third parties in conducting, skip-tracing according to established practices.

• Negotiates with customers to amend repayment terms, as appropriate.

• Recommends legal action for specific accounts and follows through, as necessary.

• Communicates the status of delinquent accounts to the Senior Collection Manager or other appropriate personnel.

• Initiates repossession steps when authorized; maintains thorough records of actions taken in repossession and selling.

• Contacts creditors and consults attorneys as needed for settlements on bankrupt accounts.

• Reviews accounts and recommends charge-off as appropriate; supervises approved accounts charge-off procedure and reports it to credit reporting agencies.

• As necessary, reports claim to appropriate government agencies to ensure collection on insured loans.

• Ensures the security and privacy of customer information and files.

• Perform other duties assigned by management.

Education/Qualifications:

• Associate's degree in finance required, bachelor's degree preferred.

• A Minimum of five years of experience in collection and credit work, with at least one in a supervisory or managerial position .

• Proficient in Microsoft Office Suite or related software, and customer relations software.

• Excellent leadership and persuasive skills.

• Ability to work with a team and independently.

• Basic understanding of statistics and data analysis.

• Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

Pye-Barker Fire and Safety is an Equal Opportunity Employer