Business Development Manager
- Account Identification and Qualification : Research, evaluate, and profile new and unmanaged IHG accounts using the IHG Way of Sales Solution Selling methodology; leverage internal and external prospecting tools to maintain a robust sales pipeline. Review and respond to group lead activity, as needed.
- Communication and Coordination : Clearly communicate new account opportunities and status updates through sales systems and to all relevant stakeholders; support smooth transitions of new accounts within the Commercial Services team. This is a virtual role that requires strong self-motivation, accountability, and the ability to thrive in a results-driven, high-performance environment.
- Cross-Functional Collaboration : Partner with sales leadership and other teams to set account goals, assign ownership, and coordinate sales efforts effectively.
- Sales Strategy and Reporting : Present the IHG Commercial Services value proposition to clients; demonstrate expertise in dynamic pricing and sales programs; develop and maintain sales reports; guide sales support teams in account research and qualification.
- Bachelor's or Master's degree in Marketing, Management, Business, or related field, or equivalent experience.
- 5-8 years progressive service industry experience, including at least 2 years in multi-unit or corporate hotel roles.
- Proficient in sales principles and Strategic Account Management; strong verbal and written communication; excellent relationship management, negotiation, and persuasion skills; in-depth knowledge of hotel sales, marketing, business planning, and competitor strategies.
- Experience with sales software (e.g., Salesforce); understanding of transient and group RFP processes; familiarity with electronic distribution channels (GDS, internet), hotel operations, central reservations, and rate loading.
- Ability to work effectively in office or virtual environments; willingness to travel approximately 5%, including work from hotels, airports, and remote locations. This is a virtual role.
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