Clinic Manager
- Sales & Business Growth
- Partner with providers to drive clinic sales performance and achieve monthly and annual revenue goals.
- Monitor KPIs; identify opportunities to improve productivity and profitability.
- Initiate and drive growth levers such as promotions, campaigns, events, and membership sales
- Support marketing initiatives and events to grow brand awareness and new client acquisition.
- Financial & Inventory Management
- Oversee budget performance, expense management, and revenue tracking.
- Provide support to providers and staff to attain individual and clinic level performance goals
- Manage inventory and vendor relationships to ensure adequate supply levels and cost efficiency.
- Leadership & Culture
- Champion a supportive, professional, and client-focused culture.
- Lead by example, fostering teamwork, accountability, and open communication.
- Provide consistent coaching and performance feedback to ensure staff engagement and excellence.
- Operations & Staff Management
- Manage daily clinic operations to ensure efficiency, quality, and compliance.
- Oversee scheduling and staffing to maintain optimal coverage.
- Address provider and staff performance concerns proactively and implement improvement plans when needed.
- Hiring, Training & Development
- Lead the recruitment and onboarding process for new team members.
- Create and maintain comprehensive training programs to ensure high standards of care and service.
- Serve as an in-house expert on the clinic’s EMR and POS systems, providing ongoing training and support.
- Compliance & Process Improvement
- Ensure adherence to all applicable state, local, and corporate regulations and policies.
- Develop and refine operational procedures to improve client experience and clinic efficiency.
- Other duties as assigned
- Minimum 1 year experience in medical aesthetics management or minimum 2 years of elective (cash-based) healthcare management
- Effective leadership capabilities
- Ability to supervise and motivate a team
- Strong customer service orientation
- Excellent written and verbal communication skills
- Outstanding organizational and time management skills
- Proficient in Microsoft Office Suite or similar software
- Proven experience driving sales performance within a luxury, aesthetic, or high-end retail environment
- Demonstrated success in client-facing roles with an emphasis on delivering an exceptional service experience
- Bachelor’s degree in business, healthcare administration, or a related field preferred
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
- Able to travel as needed
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