Processor

Description

Position Overview:

Benchmark takes pride in providing excellent customer service and the most efficient loan process to our borrowers. Processors are an integral part of this by working as a bridge between the Loan Officer and Underwriter, handling processing tasks that range from loan set up to coordinating closing logistics.

Ideal candidates for this position have a strong service-oriented mindset, excellent communication skills, and proven organizational skills.

Essential Functions of the Role:

• Manage a pipeline of loan packages for the Loan Officer or Branch.
• Review initial loan approval and work with the borrower to gather appropriate documentation.
• Ensure all collected documentation meets required guidelines pertinent to the processing and underwriting of the loan.
• Strive for on-time closing by completing all required pre-closing steps and submitting the loan file to underwriting.
• Satisfy conditions when received from underwriting.
• Communicate with applicants and business partners (Loan Officers, Production Partners, Underwriting, attorneys, title companies, etc.) regarding loan status.
• Other duties as assigned.

Classification: Full Time, Non-Exempt

Essential Knowledge/Skills/Abilities:

• Customer-service oriented
• Strong attention to detail
• Ability to manage multiple deadlines in a fast-paced environment
• Strong verbal and written communication skills
• Excellent time management and prioritization skills
• Ability to work across organizational boundaries
• Strong problem-solving capabilities
• Ability to analyze credit reports, income and asset documents
• Experience with MS Office Suite

Experience Requirements:

• Minimum of three (3) years of experience processing government and Fannie Mae loans.
• Encompass experience preferred.

Education / Licensing Requirements:

• High school diploma or equivalent required. Some college preferred.

Working Conditions:

• Fast-paced environment.
• Requires normal vision (corrected) both close and distant.
• Requires normal hearing levels (corrected).
• Requires working at a desk to use a phone and computer for extended periods of time.
• Requires sitting, bending.
• Works effectively with frequent interruptions.
• Lifting requirements of 10 lbs. occasionally.
• Minimal travel <5%.