Hardware Store Associate
Job Description
Job Description
Full-Time. Must be available to work at least one weekend day each week
General Summary
The Hardware Sales Associate role is ideal for a helpful, handy individual who enjoys helping customers solve problems. Previous hardware, trade, or handyman work preferred.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
• Provide a positive representation of West Paces Ace Hardware.
• Proactively assist customers in solving problems.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with organizing and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Cashier as needed
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
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