Dairy Queen Leadership Team
Job Description
Job Description
Meadowbrook Brands:
We want YOU to have a seat at our table!
- Be an example of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the store
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
- Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
- React to issues impacting the restaurants profit & loss (P&L) to optimize sales and profit
- Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- Calmly solve fan concerns and embrace Dairy Queens service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
- At all times exhibit a genuine passion for excellence
- Perform other duties as assigned
- Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred
- High School diploma or equivalent
- Proven track record of effectively managing COGS and labor
- Strong knowledge and application of safe food handling practices
- Must be ServSafe certified
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Ability to work in and out of different temperature ranges.
- Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
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