Post Closing Associate

Job Description

Job Description

As a Post-Closing Associate, you’ll play a crucial role in ensuring the accuracy, completeness, and timely processing of loan collateral documentation. From mortgage lien and UCC releases to auditing critical files, you’ll be the backbone of our post-closing operations. Your work helps ensure we stay compliant, organized, and ahead of schedule with a sharp eye on detail and a commitment to data integrity.

Groundfloor is a remote-friendly, hyper-growth, wealthtech company based out of Atlanta. We value vulnerable high-quality/low-ego collaboration. If that sounds good to you, join us!

• You're confident working with title and loan documents and have a strong sense of responsibility for accuracy.
• You take ownership of your work, knowing it directly impacts the team’s quality, timeliness, and overall effectiveness.
• You thrive on routine and enjoy seeing tasks through from start to finish.
• You're a natural organizer who enjoys tracking tasks, meeting deadlines, and ensuring no document slips through the cracks.
• Your attention to detail has been noticed before.
• You’re not intimidated by public record systems or online document portals and know how to track down information when it’s not readily available.
• You’re happy to be in the office at least once a week to support key operational needs, like notarization or document handling.
• You have a “yes” attitude and enjoy figuring out how to make things possible.
• You are curious, eager to learn, and can adapt to a start-up culture where change is part of our everyday routine.

A DAY IN THE LIFE:

Mortgage Lien Releases:

• Generate lien release documents using Simplifile Document Builder.
• Print, coordinate VP signatures, notarize, scan, and e-record.
• Track release status in the internal system and upload completed recordings.

UCC Releases:

• Research recorded UCC Financing Statements at county and state levels (sometimes requiring payment).
• Prepare UCC Terminations and submit them via Simplifile and Secretary of State platforms.
• Maintain tracking in the internal system and upload recorded documents upon completion.

Communication with Customers and Vendors

• Respond promptly and professionally to borrower inquiries via phone and email regarding mortgage and UCC releases.
• Collaborate with law firms and title companies to manage physical collateral, ensuring accuracy and timely resolution of requests.

Closed Loan Monitoring:

• Review settlement statements, title work, and municipal websites to input key tax data: billing frequency, due dates, and amounts.

Digital Collateral Audits:

• Perform audits in the LOS system, identify remediation items.
• Remediate findings and keep trackers up-to-date.

In-Office Responsibilities (at least weekly):

• Perform notarizations as needed.
• Manage physical collateral documents for shipping to custodians

Requirements

YOUR EXPERIENCE + A FEW NICE TO HAVES:

• Notary Public license or willingness and ability to obtain one.
• 3+ years of experience in real estate closings or title insurance.
• Experience using e-recording platforms such as Simplifile, GSCCCA, and Secretary of State filing systems.
• Excellent written and verbal communication skills
• Experience with private lending, bonds, or securitizations.
• Experience with commercial loans or construction loans.
• Background in collateral file audits and public records research.
• Strong organizational skills with the ability to manage multiple priorities accurately and efficiently.
• Tech-Savvy - Comfortable with Windows laptops and skilled in Microsoft Office and Google Workspace tools

Benefits

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental, and vision benefits, potential equity for strong candidates, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

Groundfloor is an equal opportunity employer and all qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

About Groundfloor

Since its launch in 2013, participants in Groundfloor’s real estate loans have earned annualized returns averaging 10 to 12 percent in a 6 to 12-month timeframe. No prior real estate knowledge is needed, and the $10 minimum is intentionally a low barrier to entry to give everyone the ability to build wealth in real estate. To date, Groundfloor remains the only platform offering direct participation in individual real estate investments to all on a broad scale, regardless of income or net worth.

The company is headquartered in Atlanta and has raised more than $30 million in capital from a variety of sources, including venture capital and online public equity offerings. As of its most recent round of financing, the company has over 7,700 public shareholders and is 30 percent customer-owned.