Payroll and Benefits Manager

Job Description

Job Description

Position Summary

Reporting to the VP, Human Resources, the Payroll and Total Rewards Manager is an individual contributor and will build a team responsible for delivering an exceptional employee experience through the provision of timely and accurate payroll services and total rewards programs. Responsible for managing payroll-related risk, this position will independently develop, document, and assess the controls and systems used to ensure payroll activities are delivered in compliance with associated regulations, legislation, and internal standards. As Public Safety Brands’ (PSB) payroll subject matter expert this position will troubleshoot issues and provide technical expertise for both internal and external stakeholders while identifying areas where automation or efficiencies are possible and implementing changes to processes, forms, and workflows as needed.

With oversight of the Total Rewards function, the Payroll and Total Rewards Manager will be responsible for ensuring the effective execution of PSB’s Total Rewards strategy including job evaluation, annual compensation cycle, benefits, retirement, and other related programs.

Working Conditions: Regular office/hybrid environment.

Essential Duties and Responsibilities

• Lead and develop the Payroll and Total Rewards function, including hiring, training, coaching, and all other aspects of people management and development; manage deliverables and the annual work plan, identify and monitor leading indicators for high-volume periods and plan for associated resourcing needs; ensure seamless integration with the HR Operations service delivery framework with a strong focus on exceptional employee experience

• Support the development of PSB’s Total Rewards strategy; contribute to the design and lead the review of benefit and other compensation-related programs; develop utilization and other reporting metrics to ensure competitiveness and alignment with our compensation philosophy

• Responsible for day-to-day payroll operations and the delivery of accurate and on-time biweekly payrolls that include a high volume of transactions for salaried, hourly, and commissioned employee groups.

• Oversee day-to-day total rewards operations including HR and compensation-related reporting, analysis, job evaluation, annual compensation cycle and pay equity exercises, compensation surveys, and other related activities

• Ensure compliance with all related federal, state, and local legislation and internal policies and procedures as they relate to payroll services, including salaries, commissions, benefits, retirement plan, bonuses, termination payments, and other special payments as required.

• Develop and evaluate current Total Rewards and Payroll-related forms, systems, processes, and workflows; identify, research, recommend, and implement new or enhanced policies, procedures, and processes to improve operational effectiveness that support business needs.

• Identify and monitor Total Rewards & Payroll related risk; develop and document various controls and systems to ensure activities are completed accurately and in compliance with associated regulations, legislation, and internal standards.

• Act as the payroll subject matter expert for all internal and external stakeholders, provide technical expertise and advice on all matters related to payroll activities; troubleshoot payroll issues and resolve concerns.

• Conduct audits of biweekly payroll transactions as well as other regular quality control checks to assess the design and effectiveness of payroll-related controls, recommend and implement improvements.

• Oversee the year-end reconciliation process, ensure timely submission of all payroll-related regulatory filings and production of tax-related forms.

• Provide support to the Finance team with the investigation of discrepancies in biweekly payroll entries, payroll-related queries, and proactive communication of GL or other payroll-related issues; create and maintain the GL mapping framework within the payroll system.

• Identify, test, and implement updated systems or processes to automate payroll-related functions where possible.

• Understand PSB’s various compensation plans and associated implications for payroll processing, PTO pay entitlement, retirement contributions, benefit premiums, etc.

Minimum Qualifications (Experience and Education)

• Bachelor’s degree in Human Resources, Business, Accounting, Finance, or a related discipline is required. Master’s degree is preferred.

• 7+ years of full-time experience working in a high-volume payroll environment with salaried, hourly, and commissioned employee groups.

• 3+ years of experience leading or providing full-scope Total Rewards services.

• 3+ years people management experience.

• Certified Payroll Manager (CPM) or Certified Payroll Professional (CPP) designation is required; Certified Employee Benefits Specialist (CEBS) designation is preferred.

• Strong payroll systems experience (Paycom experience is preferred).

• Working knowledge of job evaluation tools and methodologies.

• Experience in mergers/acquisitions, payroll system integrations, and PEO to payroll system conversions is preferred.

• Must be proficient with Microsoft Office Suite with the ability to produce high-quality, user-friendly reports.

Minimum Knowledge, Skills, and Abilities

• Strong communication, negotiation, and persuasion skills are required to secure new business opportunities and partnerships. Exceptional relationship-building skills to establish and maintain partnerships with key clients and industry professionals.

• Ability to perform under pressure and against tight deadlines.

• Demonstrated ability to take initiative and work independently while exercising mature judgment and decision-making skills.

• Strong customer service orientation with the ability to build relationships across the organization.

• Excellent active listening, written, and verbal communication skills with the ability to influence at all levels of an organization.

• Strong planning, prioritization, organizational, and time-management capabilities.

• Demonstrated experience managing multiple, competing tasks and priorities.

• Possesses a continuous improvement mindset with demonstrated experience in process improvements and delivering business efficiencies.

• Ability to quickly deliver solutions that meet the needs of a fast-paced, growing organization.

• Excellent problem-solving, critical thinking, and analytical skills with the ability to resolve complex issues.

• Strong leadership skills and the ability to work in a dynamic team environment with tact and diplomacy.

• High level of integrity, ethics, and professionalism with the demonstrated ability to ensure confidentiality and protection of employee data and other sensitive information.

Physical Demands and Work Environment

This role requires the employee to maintain a stationary and upright position consistently. Employees must be able to move frequently within an office environment to utilize office machinery and other resources. The employee should be able to communicate information and concepts consistently and effectively for mutual understanding, including conveying precise details during these interactions. For accurate task execution, it is essential that the employee consistently maintains consistent specific vision abilities, especially the capability to discern close-up details within a few feet of the observer. Seldom does this role entail the transportation of items weighing up to 15 pounds to meet various demands.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.