Operations Administrator

COMPANY BACKGROUND:
Slingco is an award-winning supplier of installation tools for the energy infrastructure industries, including Utility, Oil & Gas and Renewables. With over 40 years of industry heritage, we serve customers in over 80 countries worldwide from our Head Quarters in the UK and distribution center in the United States.

Our products are used in safety critical applications for a wide range of markets. With sectors including oil & gas, civil engineering, aerospace, transport, utilities, marine/offshore and the military – there is no room for error. That is why we do everything with the utmost care and precision.

We design and manufacture to the highest specifications and test to destruction. If our products do not meet and exceed the most stringent national and international standards, they’re not good enough for our customers.

At Slingco, our goal is to create innovative high-quality products that our customers can depend on, whilst providing a positive experience for our customers and our employees. Every aspect of our work, culture and commitment to innovation is driven by our core values.

TYPE: Full Time
PAY: Competitive based on qualifications & experience
BENEFITS: Health Insurance / 401k / PTO
LOCATION: Onsite in Smyrna GA
REPORTS TO: VP of Operations

POSITION SUMMARY:
Responsible for supporting and coordinating a range of office and operational activities, with a focus on providing assistance to the US Operations team and the Group HR team based in the UK. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

KEY DUTIES & RESPONSIBILITIES:

Office Operations

• Organize and maintain office operations and procedures to ensure efficiency and smooth daily functioning.
• Expedite part supply in coordination with the supply chain team to support the business.
• Manage office supplies and equipment, ensuring stock availability and operational readiness.
• Handle general office inquiries and provide administrative support across departments.
• Process general purchasing for the warehouse and distribution facility.
• Provide operational support for cable protector orders, including required documentation.
• Monitor and conduct regular maintenance and compliance inspections in line with lifecycle requirements and business continuity plans, ensuring site and equipment readiness to meet operational and health & safety standards.
• Support the VP of Operations with vendor contracts and the management of operational budgets.
• Identify workflow bottlenecks and implement solutions to improve operational efficiency.
• Assist with ordering catering or supplies for office meetings and internal events.
• Liaise with the Finance team to support insurance compliance and resolve related queries.

HR Administration

• Assist finance with the management of paid time off (PTO) requests.
• Serve as the first point of contact for employee queries regarding the handbook, policies, and benefits, escalating issues to the appropriate teams as necessary.
• Support the maintenance of the Handbook and other HR policies in conjunction with local and group HR teams to ensure ongoing compliance with current legislation.
• Assist with onboarding and offboarding processes, including carrying out and ensuring completion of all required documentation such as I-9 forms, to facilitate smooth employee transitions.
• Provide support for HR processes, including coordinating disciplinary meetings, managing HR documentation, and maintaining accurate records.
• Work closely with management and HR teams to coordinate projects, policy deployment, and organizational change initiatives.

IT Support (Basic)

• Coordinate with external IT service providers and escalate technical issues as appropriate.
• Support Group IT with procurement and setup of hardware and user equipment.
• Liaise with Group IT to ensure timely onboarding of new staff, including secure access to systems and applications.

EXPERIENCE & QUALIFICATIONS:

• Qualification in business administration or a related field (preferred).
• Proficiency in Microsoft Excel (including Pivot Tables and Lookups), and strong capability with the broader Microsoft Office Suite (Word, PowerPoint, Outlook).
• Experience using ERP systems, preferably Microsoft Business Central.
• Experience using ADP or similar payroll and HR management systems is desirable.
• Prior experience working in a small to mid-sized business environment.
• Strong time management and ability to prioritize tasks effectively.

PERSON SPECIFICATION:

• Administrative and Operational Organization: Demonstrates exceptional organizational skills to manage diverse tasks across multiple teams and locations.
• Attention to Detail: Maintains accuracy in documentation, compliance, and record-keeping.
• Multitasking & Prioritization: Effectively balances competing priorities in a fast-paced environment, ensuring timely delivery of support and project coordination.
• Collaboration: Works confidently and cooperatively with a range of internal and external stakeholders.
• Communication Skills: Communicates clearly and professionally, both verbally and in writing, when handling inquiries and supporting processes.
• Problem Solving & Initiative: Proactively identifies inefficiencies and contributes to continuous improvement in procedures and workflows.
• Discretion & Confidentiality: Handles sensitive information with integrity and professionalism.
• Technical Proficiency: Competent in using business systems and software, and comfortable supporting basic IT coordination.