Director of Facilities and Supply Chain

Location: Duluth & Suwanee, GA (Onsite, Full-Time)

Who We Are

At Heritage Werks, we believe every story deserves to be preserved and shared. We partner with leading brands, sports teams, and organizations to safeguard priceless materials and bring them to life in ways that inspire connection. We preserve history, we preserve generations’ legacy, and we preserve our clients’ most valuable collections with care and purpose. Our work is about honoring the past while making it meaningful for today and relevant for the future—helping people and organizations celebrate where they’ve been and envision where they are going.

What You’ll Do

As the Director of Facilities and Supply Chain, you will play a key role in ensuring that the physical environment of the Heritage Werks' corporate headquarters and all satellite facilities supports our mission to preserve and protect our clients' history. You will oversee the day-to day operations that keep our facilities, collection, and supply chain running smoothly and securely.

In this role, you will manage physical security systems, disaster preparedness planning, collection movement, supply chain, facilities maintenance, and warehouse operations. You will work closely with the Chief of Staff of Archival Services to ensure the fluid integration of best archival practice with operational efficacy.

This is a full time, on-site role that requires flexibility. You should be comfortable traveling as needed and responding to time- sensitive or emergency situations, including working unconventional schedule as a first responder.

Requirements

Facilities

• Supervise an Office Manager and Associate charged with the day-to-day operations of the Heritage Werk’s office and client engagement spaces, creating a positive employee and visitor experience.
• Conduct an annual building review highlighting the working condition of major facilities systems, potential warranty covered repairs, costs of non-warranted repairs, and 1,2-, and 5-year potential outlays for standard and upgraded performance.
• Maintain stable environmental controls as approved by the Vice Presidential of Archival Services for the protection of archival collections from damage or deterioration.
• Schedule and track all facility maintenance on major interior and exterior systems (HVAC, lighting, plumbing, fire suppression etc.), for the headquarters and all satellite facilities providing situational reports on needed repairs and their resolution and tracking maintenance expenditures.
• Oversee facility upgrades to include securing drawings, permits, building materials, and other necessary construction support.
• Maintain a roster of all heavy machinery licenses and conduct training as necessary to ensure compliance with all regulatory requirements and operational needs.
• Supervise an Associate of Operations who assists with facilities and supply chain management.

Physical Security

• Working with approved vendors oversee the installation, maintenance, integrity and functionality of security devices utilized to safeguard company properties and structures.
• Ensure immediate response to all alarm notifications, always maintaining a high level of security. Set up a proxy response system for communication when unreachable.
• Chief security agent and lead first responder.

Disaster Preparedness

• Develop and maintain a rigorous Risk Management Program for Heritage Werk’s multifaceted operations; covering each of its facilities, identifying risks, and interventions that reduce risk levels.
• Maintain a positive and proactive relationship with vendor partners Belfor and Polygon.
• In close cooperation with the Vice President of Archival Services ensure that each Heritage Werks facility maintains an effective integrated pest management program.

Vault

• Maintain Pallet, Oversized, and Rousseau racking suitable to the storage needs of existing and projected clients across Heritage Werks’ facilities.
• Maintain strict circulation control by tracking the movement of collection materials inside and across facilities by instituting an inventory control system.
• Proactively plan for the movement of collections from the execution phase to the storage phase by assigning permanent storage locations and supervising warehouse staff during collection movement.
• Provide executive leadership in maintaining continuous physical control over vault collections at every stage of stewardship.
• In conjunction with the Chief of Staff of Archival Services conduct disposition events.

Asset Transportation

• Manage domestic and international transportation operations, including carrier negotiations and freight optimization for collection relocations.
• Coordinate with security vendors to ensure safe routing, escort services if necessary, and GPS tracking for high-value shipments.
• Train and manage staff and third-party handlers in proper techniques for lifting, moving, packing, and security archival items during transport.
• Design and enforce a strict chain-of-custody protocol, including signatures, timestamps, and photographic records at every handoff.
• Manage collection relocation efforts, (packs) from obtaining quotes through client walk through and material receipt which may include travel and unconventional work hours.

Supply Chain Management

• Oversee end-to-end supply chain operations to ensure timely procurement and delivery of archival materials necessary for ongoing execution and servicing projects
• Serve as the primary liaison with key vendors to manage contracts, negotiate pricing, develop needs specific skus, monitor service quality, and coordinate bulk or custom orders.
• Collaborate with directors to forecast supply needs based on upcoming project scopes as captured in assessment templates and storage capacity.
• Coordinate closely with the Finance Department to ensure compliance with internal procurement policies and documentation standards for tax payment and audit readiness.
• Monitor budgeted versus actual expenditures across projects and vendor accounts, coordinating with Senior Archivists and Directors to submit necessary change orders.

Qualifications

• 8-10 years’ experience in archival or museum logistics, transportation, facilities planning, disaster preparedness, emergency response or a related field, with a least 5 years in a leadership role.
• Proven track record of leading multidisciplinary teams.
• Demonstrated experience in managing transportation and storage of fragile, high-value or culturally significant materials.
• Familiarity with managing large-scale disaster response and recovery efforts, preferably in cultural heritage or archival institutions.
• Strong working knowledge of environmentally controlled transport and storage systems including temperature, humidity and light regulation.
• Ability to develop and enforce SOPs, chain of custody procedures, and documentation standards in high compliance environments.
• Strong project management abilities, including experience with large-scale collection relocations, recovery efforts, or collection stabilization projects.
• MA in Logistics, Disaster Management, Museum Studies, or MBA.

Competencies

• Expertise in risk assessment, emergency planning, and mitigation strategies
• Knowledge of archival preservation techniques and standards
• Skilled in budget management, resource allocation and logistics forecasting at both strategic and operational levels.
• Excellent leadership, communications, and presentation skills
• Proven work ethic with dedication to delivering high quality work that consistently exceeds expectations
• Ability to prioritize competing tasks while managing multiple workflows with high attention to detail and accuracy
• Experience managing and developing employees at a variety of career stages
• Ability to maintain positive collaborative relationships with suppliers and vendors

Benefits

Why Join Heritage Werks?

• Collaborative, forward-thinking culture rooted in inclusivity, integrity, and respect

Competitive benefits including:

• Health Care (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Paid Time Off & Holidays

• Family Leave (Maternity & Paternity)

• Short- and Long-Term Disability

• Life Insurance (Basic & Voluntary)

• Training & Development

• Wellness Resources

Equal Opportunity Employer

Heritage Werks is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Heritage Werks is committed to providing veteran employment opportunities to our service men and women.