General Manager

The General Manager (GM) is primarily responsible for overseeing all aspects of the hotel in accordance with our vision and mission statement and core values. The General Manager’s responsibilities include the maximization of financial performance, guest satisfaction, and staff development within established quality standards. The General Manager is also responsible for the hiring and training of all hotel staff. As a leader, we’re looking for a self‑starter who understands the position requires 24‑hour availability

Responsibilities

• Oversee daily operations, including room bookings, event planning, and maintenance.
• Be present on property during shift changes to communicate priorities and support the team.
• Handle guest complaints and queries, promoting exceptional customer service.
• Perform administrative duties, such as payroll, bank deposits, and completing operational checklists.
• Oversee budgets, maximize revenue, and manage financial records to achieve financial goals.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical ability to lift and move up to 25 pounds occasionally.
• High school diploma or general education degree (GED); OR one to three years related experience and/or training; OR equivalent combination of education and experience.
• Previous experience as a hotel manager, assistant manager, or hotel department manager required.
• Ability to read, write, analyze, and interpret business correspondence, general business periodicals, professional journals, technical procedures, or governmental regulations.

Compensation

$65,000 - $75,000 yearly

About ARK Hospitality

At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

What We Offer:

• Paid time off and company holidays
• Benefits - health, dental, vision, 401(k), discounts on hotel stays, and a payday advance via ZayZoon.
• Career development and advancement opportunities within a growing portfolio
• You will be part of a culture where relationships come first , collaboration is the standard, and results matter
• You’ll have the autonomy to lead, the support of an experienced regional leadership team, and the opportunity to grow your career in a rapidly expanding organization
• Every day, you will positively impact your hotels, your teams, our owners, and the communities we serve