BRANCH MANAGER

Our company culture is built upon YKK’s philosophy called the CYCLE OF GOODNESS™. We believe that providing value and being fair to our customers and our employees is what makes us a successful company in return. Guided by our core values and fundamental behaviors, we strive to foster a caring company, committed employees and challenging work that benefits our employees, customers, and communities. We offer competitive compensation packages, training and advancement opportunities. YKK AP America provides employees with a comprehensive benefits package designed to provide the security they need to enjoy life at home and at work. By providing a high level of benefit coverage at a reasonable cost to the employee, we hope to foster a long and productive employment relationship.

Position Summary

The Branch Manager is responsible for planning and directing the sales, production, and distribution operations of a branch location. This role ensures profitability and operational efficiency by managing internal teams and coordinating with customers, vendors, and corporate leadership.

Essential Functions and Key Responsibilities

• Manage all sales and operational functions of the branch office.
• Ensure branch profitability through effective leadership of customer service, estimating, and outside sales teams.
• Coordinate sales activities and order processing to meet customer expectations and company standards.
• Serve as a key point of contact for customer and internal communication, addressing issues promptly and professionally.
• Analyze branch performance using standard reporting tools and recommend improvements.
• Oversee personnel matters, including hiring, onboarding, training, and performance management.
• Develop and implement sales programs to expand into new markets and grow revenue.
• Prepare and recommend annual branch budgets to senior management.
• Directly supervise a team of 8 or more employees, ensuring compliance with company policies and all applicable laws.
• Perform full-scope supervisory responsibilities, including:
• Interviewing and hiring
• Planning and assigning work
• Conducting performance evaluations
• Administering employee recognition and disciplinary actions
• Addressing complaints and resolving conflicts

Qualifications and Skill Requirements

• Bachelor’s degree in Business, Construction Management, or a related field; or 8–10 years of relevant experience in the glazing or commercial construction industry; or an equivalent combination of education and experience.
• Strong leadership and organizational skills with a track record of driving results.
• Excellent communication and interpersonal skills.
• Proficiency in using performance metrics to evaluate branch operations.
• Commitment to safety and a quality-first mindset.
• Customer-focused and results-oriented.

Recruiter Contact:

ASHLEY LITTLE

[email protected]

YKK AP America Inc. is an Equal Opportunity Employer committed to an inclusive workforce. YKK AP America Inc. will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. YKK AP America Inc. participates in the E-Verify program as required by law.

YKK AP America Inc. is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow the process outlined below when applying for a position: Provide your name and contact information to YKK AP America Inc.'s Accommodations team at [email protected] . Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis in compliance with federal and state law.

Employment with YKK AP America Inc. is conditioned upon successfully completing a criminal background check, and a negative drug test for the presence of illegal drugs post-offer, consistent with state and federal law .

For candidates applying for positions in the state of California

YKK AP America Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act San Diego County Fair Chance Ordinance San Francisco Fair Chance Ordinance City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and any other state of federal law as required. You do not need to disclose your criminal history or participate in a criminal background check until a conditional job offer is made to you. After making a conditional offer and running a criminal background check, if YKK AP America Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Notice on Recruitment Fraud

At YKK AP America Inc., we do not ask for personal financial information during telephone, in-person or video interviews nor do we charge job seekers fees as part of the recruitment process. YKK AP America Inc.'s recruiting correspondence will be sent by a recruiting representative with @ykkap.com email address and not @gmail.com, @yahoo.com, @hotmail.com or any other email domain service.

If you have concerns related to this issue, consider the following actions: 1) Place a freeze on your credit reports: ; 2) file a complaint with the U.S. Federal Trade Commission: ; and/or 3) file a report with your local law enforcement agency immediately.