Receptionist - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- 401(k)
- Training & development
As the first point of contact in our office, you'll set the tone for every client experience. Were looking for a warm, organized, and professional team member who can manage front desk duties with confidence while providing seamless support to our agents and clients. This is a key role that helps our agency run smoothly and creates lasting positive impressions. WHY KAITLIN PONCE STATE FARM:
When you join Kaitlin Ponce State Farm, you're not just stepping into a jobyou're joining a team that values growth, purpose, and connection. Our office is built on a culture of trust, positivity, and drive. We believe in investing in our people, celebrating wins big and small, and creating a space where your contributions matter.
- Team-First Culture: We support each other, communicate openly, and thrive together.
- Career Growth: Whether you're just starting out or ready to get licensed, well help you level up.
- Recognition & Rewards: Hard work doesnt go unnoticed hereexpect performance bonuses and team celebrations.
- Purpose-Driven Work: Help people protect what matters most while building a career youre proud of.
- Inclusive & Bilingual-Friendly: We proudly serve and hire from our local, diverse community.
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Follow us on Facebook & Instagram to learn more about our team and culture! All applications will be reviewed within 24 hours, and we aim to respond to all applicants within 48 hours.
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