Office Coordinator

Job Title: Office Coordinator
Location: Naples, FL
Company: Morning Star Children’s Dentistry

About Us:
Join our team at Morning Star Children’s Dentistry, a growing pediatric dental practice located in beautiful Naples, Florida! We are dedicated to providing a warm, friendly, and fun environment where children and their families feel at ease. We’re looking for an enthusiastic and organized Office Coordinator to help manage our office operations and enhance the patient experience.

Position Overview:
The Office Coordinator will play an essential role in ensuring the smooth operation of the practice by handling administrative tasks, coordinating appointments, supporting the dental team, and creating a welcoming atmosphere for our patients and their families. This is an excellent opportunity for a detail-oriented individual who thrives in a fast-paced, family-focused environment.

Key Responsibilities:

• Patient Scheduling & Coordination:

  • Manage and optimize the appointment schedule for maximum efficiency and minimal patient wait times.

  • Greet patients and families, providing a friendly and professional first point of contact.

  • Oversee patient check-in and check-out processes.

• Administrative Duties:

  • Handle patient records, ensuring accuracy and compliance with HIPAA regulations.

  • Verify insurance eligibility and coordinate claims processing.

  • Conduct end-of-day reconciliation and maintain financial records.

  • Order and manage office supplies, maintaining a well-stocked and organized work environment.

• Team Support:

  • Prepare daily schedules for the dental team and ensure the office is ready for patient care.

  • Organize team meetings and facilitate effective internal communication.

• Customer Service:

  • Address patient inquiries in person, over the phone, and via email with professionalism and empathy.

  • Assist patients and families with billing and insurance questions.

Qualifications:

• Education & Experience:

  • High school diploma or GED required; an associate degree is a plus.

  • Previous experience in a dental or medical office, preferably in a coordination or administrative role.

  • Familiarity with dental software (e.g., Dentrix, EagleSoft) and insurance processes is preferred.

• Skills & Characteristics:

  • Strong organizational skills with a high attention to detail.

  • Excellent communication and interpersonal skills.

  • Ability to multitask and prioritize tasks in a busy environment.

  • Punctual, reliable, and dedicated to providing exceptional patient care.

  • Friendly, outgoing, and enjoys working with children and families.

Job Type: Full-time
Compensation: Competitive hourly rate, based on experience.

Why Join Us?
At Morning Star Children’s Dentistry, we value our team members and strive to create a supportive, engaging, and family-oriented work culture. This is your chance to be part of a practice that makes a difference in the lives of children, all while working in the beautiful city of Naples, Florida.