Sales and Service Coordinator

Overview:

We are currently seeking a Sales and Service Coordinator to join our growing team. This role is crucial in supporting both our service and sales departments, ensuring seamless coordination, efficient communication, and exceptional customer care.

About Us:

At C&S Repair , we take pride in keeping America’s transportation industry moving. As a trusted provider of fleet maintenance, truck and trailer repair, and equipment sales, we’re committed to delivering high-quality service, fast turnaround times, and long-term customer satisfaction. With a customer-first mindset and a team of skilled professionals, we ensure every job gets done right — the first time.

Responsibilities:

• Coordinate day-to-day sales and service operations, including scheduling repairs, tracking parts orders, and handling inbound customer inquiries.

• Accurately input and track sales orders, service appointments, and customer data using CDK software.

• Provide timely updates to customers regarding service timelines, parts availability, and delivery ETAs, always maintaining a proactive, customer-focused approach.

• Collaborate with internal departments to ensure prompt and accurate invoicing; resolve any billing discrepancies as needed.

• Support the sales team with quote generation, proposal preparation, and post-sale follow-ups for truck and trailer sales.

• Maintain a professional, organized workflow that helps drive both customer retention and department efficiency.

Qualifications:

• Minimum 1 year of hands-on experience using CDK software in an automotive or heavy truck dealership environment.

• Excellent organizational and communication skills with a strong commitment to customer satisfaction.

• Ability to multitask, prioritize tasks, and stay detail-oriented in a fast-paced service environment.

• Familiarity with the sales and service workflows of the heavy truck and fleet industry .

Benefits:

WHAT WE OFFER YOU

• Paid Time Off including holidays
• 401(k) with company match after 90 days of employment
• Medical, Dental and Vision plans
• Disability Insurance
• Life Insurance
• Family oriented company that believes in a true work/life balance
• Experienced team you can learn from
• Locally-run, family-oriented business
• Opportunities for growth in partner businesses nationwide
• Time and a half on holidays

CS Truck and Trailer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Posted Salary Range: USD $18.00 - USD $23.00 /Yr.