Operations Analyst I
Job Title: Operations Analyst I
Location: Remote
Duration: 04 months Responsibilities:
- Cultivate relationships with and collaborate with leadership from CFL teams (Partners, Implementation, Advocates, Support, Enablement, Renewals) and crossfunctional departments as needed.
- Participate in regular crossfunctional, cross-product operations alignment conversations.
- Provide operational support to business leaders by: Assisting in development of scorecard metrics for CFL leadership.
- Identifying, executing, and owning reporting and key performance indicator needs for Pardot CFL.
- Conducting analysis to define recommendations to be shared with CFL leadership.
- Delivering regular Pardot CFL metric reviews (e.g. capacity forecasts, KPIs, etc.).
- Executing new/proposed program modeling as needed (e.g. Accelerators, Premier, etc.).
- Serve as the operations subjectmatsoftwa
- Support audience identification, scheduling, logistics, and tracking of global enablement sessions.
- Create session records, and perform data entry into internal systems and tools.
- Work with stakeholders and crossfunctional teams to deploy enablement programs virtually or in person.
- Ensure program deliverables meet established scope, timelines, priorities, and budget.
- Consult with internal team on process improvement and efficiencies
- Stay up to date on current AI trends and internal tools to scale enablement operations efforts.
- 2 to 3 years of related experience in project management, event management, or
- project coordination
- Outstanding attention to detail and organizational skills
- Ability to work independently and collaboratively
- Strong prioritization skills to manage multiple deadlines in a fastpaced
- environment
- Excellent oral, written, and presentation skills
- Ability to work under tight timelines and respond well to feedback
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