Program Manager

Job Description

Job Description

Roles and Responsibilities:

• Lead a multi-disciplinary team of stakeholders from within and outside the BCC umbrella to complete an assigned project on time, to specifications, and with accuracy and efficiency
• Lead project programs from requirements definition through deployment, preparing and managing schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Manage the design and permitting programs throughout the lifespan of the overall project
• Develop overall project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Develop an overall project plan to track progress, including outlining the tasks involved in the project and delegate to team members based on expertise, work experience, and time constraints
• Develop and manage overall project timelines, including phases of implementation, completion dates, and milestones along the way
• Conduct cost analysis, estimating expected costs for the project
• Prepare, implement, and manage a budget based on estimates
• Create and maintain comprehensive project documentation
• Measure project performance using appropriate systems, tools, and techniques
• Maintain client communication and contact in alignment with company requirements and expectations
• Act as a liaison between company, customers, and vendors
• Monitor client billings, obtain payment from clients, and resolve client disputes
• Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices
• Assist in the coordination and creation of proposals and grants in regard to opportunities with the community
• Conduct real-time and post-project evaluations, report project outcomes and/or risks to the appropriate management channels, and escalate issues as necessary
• Participate in the QA/QC process
• Meet or exceed W&A billable hour expectations for this position
• EOS participation
• Continue to develop professionally by maintaining technical proficiency and participating in continuing education opportunities

On a typical day, a Program Manager may:

• Communicate and collaborate with internal and external contacts about project details
• Act as a client/owner representative
• Lead Due Diligence process
• Provide design input based on client’s preferences, regulatory requirements, and best practices
• Coordinate design and permitting approval from jurisdictions for horizontal layout, grading, site disturbance, stormwater management, landscape, and utilities
• Review plans and identify issues, involving a Technical Specialist as needed
• Interpret zoning research
• Identify and engage local site investigation consultants, civil contacts, and land use Attorneys
• Cross-coordinate site design with Architectural team
• Address questions, concerns, and/or challenges throughout the project
• Contact a client regarding payment for services
• Set up and maintain a project in project management/billing software
• Review and approve project time and invoicing

Skills:

• Aligns with company values: Committed, Accountable, Resourceful, Expanding, and Socially Responsible
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills, including multitasking, time-management, and attention to detail
• Industry site design and development knowledge
• Ability to prioritize tasks and to delegate them when appropriate
• Working knowledge of SmartSheets and BlueBeam
• Working knowledge of AutoCAD Civil 3D is a plus.
• Competency in Microsoft Office Suite applications, including Teams, Excel, and Outlook
• Risk Management knowledge