Shift Manager - Leader Development

Restaurant Manager/ Leader Development

Doug’s Deli and Doug’s @ Berry Crossing

We are seeking a dedicated and motivated Restaurant Manager with either a college degree or 5 years of minimum work experience managing a team to oversee daily operations and lead a dynamic team at our local restaurant. The ideal candidate will be responsible for ensuring exceptional customer service, maintaining high standards of food quality and cleanliness, and managing staff effectively. As a key part of our leadership team, you will drive the overall success of the restaurant while fostering a positive, productive work environment.

Responsibilities:

• Oversee day-to-day restaurant operations, ensuring a smooth and efficient service.
• Supervise, train, and motivate front-of-house and kitchen staff to meet high-performance standards.
• Ensure exceptional customer experiences by addressing guest concerns, monitoring service quality, and resolving issues promptly.
• Maintain inventory control, order supplies, and manage budgets to ensure profitability.
• Implement and enforce health, safety, and sanitation procedures in compliance with local regulations.
• Manage employee scheduling, payroll, and performance evaluations.
• Handle financial transactions, including cash management and daily reporting.
• Develop marketing strategies to increase foot traffic and build customer loyalty.
• Collaborate with upper management on business strategies, staffing, and restaurant development.

Qualifications:

• Previous experience in restaurant management or a leadership role in hospitality is a plus but not mandatory.
• Strong leadership, organizational, and communication skills.
• Ability to work under pressure and handle fast-paced environments.
• Knowledge of restaurant operations, food safety standards, and POS systems.
• Passion for delivering excellent customer service and driving a positive team culture.
• Flexibility in working hours, including evenings, weekends, and holidays.
• Either college degree or 5 years minimum work experience managing a team.

Benefits:

• Competitive wage and performance-based bonuses.
• Opportunity for career advancement in a growing establishment.
• Employee discounts and perks.
• Weekly meetings to ensure growth and understanding of expectations.
• A supportive, team-oriented work environment.
• Medical Insurance program available.

If this sounds like you - Join us and play a key role in creating high quality food and memorable dining experiences for our community!