Customer Service Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
As a Customer Relations Representative with Derek Fiske State Farm you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:
- Provide prompt, accurate, and friendly customer service through tasks including responding to inquiries, eligibility, coverages, policy changes, transfers, claims submissions, and billing clarification.
- Field inbound calls and establish customer relationships and follow up with customers as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business and assisting with customer retention strategies.
- Prospect and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Generate new insurance business by identifying potential customers through provided leads and opportunities, networking, and referrals.
- Build and maintain strong relationships with customers to ensure their continued satisfaction and uncover any gaps or concerns through needs-based conversations.
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Property and Casualty License required prior to start date. Life and Health License obtained within one month.
Recommended Jobs
Game Support / Guest Experience Team
Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack lea…
Store Manager
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth…
Lead SAP Analyst - EWM (Atlanta, GA)
LEAD SAP ANALYST This position is contract (6 months) to Perm role (GC and USC only) In Atlanta, GA looking for a Lead SAP Analyst to join their team to help lead major improvements to their suppl…
IT MES Sr. Engineer
Overview: This position is responsible for the design, implementation, integration, and ongoing operation of manufacturing-related IT systems—with primary ownership of the manufacturing execution sys…
Rad Tech - Royston Campus, Days
Overview: Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexib…
Technical Sales Project Manager - Wood Processing
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of …
Pick Up & Delivery Driver for a FedEx contractor
Southern Star Delivery is now hiring full-time and part-time Delivery Drivers FedEx in Norcross, GA area. Drivers will be operating out of the Norcross terminal and will be making deliveries to local…
Retirement Benefits Analyst
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve c…
Retail Media Coordinator
: Position Purpose: The Retail Media Coordinator provides primary operational support to the Senior Manager, Business Development and the Account Management team within the Retail Media+ team. This…