Microsoft 365 Platform Manager

Job ID: 513148

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.

Job Summary

Oversee the planning, implementation and optimization of Microsoft 365 services across the organization. Develop a long-term roadmap for Microsoft 365 aligning with organizational goals and ensuring its evolution meets hanging business requirements. (strategy and oversight)

Enhance collaboration, productivity and security at a global level by effectively managing Microsoft 365 tools and service delivery. Facilitate communication at a global level, support the creation of a seamless digital workplace by leveraging Microsoft 365 tools. (collaboration, management)

Define policies, access controls and security measures to ensure M365 services are used securely, address compliance requirements and protect sensitive information. (security and compliance)

Job Location

This role is based at our corporate office in the Perimeter area of Atlanta, GA – hybrid work schedule

Job Responsibilities

• Develop and enforce governance policies, ensuring consistent usage, compliance and security across Microsoft 365 applications. (governance)
• Lead the deployment of Microsoft 365 services. (deployment and migration)
• Continuously assess and enhance M365 services, addressing performance issues, scalability and user experience. Stay on top of industry trends, emerging technologies and best practices whilst providing subject matter expertise in relevant domains. (performance optimization)
• Identify opportunities to enhance central technology services and process optimization whilst working across various teams to improve service performance. (service optimization)
• Collaborate with the Group Information Security team to implement security controls, data protection and compliance measures within M365. (security and compliance)
• Oversee and align activities across the Microsoft suite including Exchange, OneDrive, Telephony, Backup, Rubrik and other platforms.
• Work with the Governance & Adoption Lead to drive adoption of M365 tools across the organization, monitor usage analytics and identify areas for improvement. Collaborate with business units to integrate M365 into existing workflows and identify opportunities for process optimization. (bus dev)
• Collaborate with training teams to provide training, documentation and support to end-users promoting efficient and effective utilization of M365 tools. (user training and support)
• Interact with Microsoft and other vendors to stay informed on updates, licensing, new features etc. (vendor mgmt.)
• Integrate M365 with other systems, customize workflows and develop solutions using Power Platform, SharePoint and other tools. (integration and customization)
• Stay on top of industry trends, emerging technologies and best practices whilst providing subject matter expertise in relevant domains. Troubleshoot complex technical issues and propose solutions. (technical expertise)
• Oversee and manage a team, ensure collaboration and maximize effectiveness between the Central Technology Services team and regional / divisional IT teams. (team mgmt.)

Job Requirements

• In-depth knowledge of Microsoft 365 applications, licensing and best practices (technical expertise)
• Ability to influence and guide people through transitions, along with strong communication and stakeholder management skills. (change management)
• Knowledge of Azure AD, SharePoint, Teams and related technologies. (technical acumen)
• Ability to effectively communicate and collaborate with internal and external stakeholders. (communication and collaboration)
• Effective communication with technical and non-technical stakeholders and ability to navigate relationships across departments / business units. (communication)
• Demonstrable experience (8+ years) of leading a platform management team including the running of BAU protocols & procedures, with experience of leading technology platform projects, management of timelines, risks etc.
• Relevant 3rd level qualification, preferably at Masters’ level or alternatively have significant experiential knowledge to offset formal qualification.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.