E-COMMERCE TECHNICIAN

Job Description

Job Description

The E Commerce Technician is a key team member responsible for managing the online sales process at Goodwill Southeast Georgia. This role involves evaluating and selecting high-value items for online sale, ensuring efficient order fulfillment, and supporting the mission of maximizing revenue from donated goods through digital platforms. The E Commerce Technician will collaborate with leadership teams, maintain a clean and organized workspace, and foster a positive work environment that aligns with Goodwill Southeast Georgia’s values.

Perks & Benefits:

Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.

• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Associate shopping discount
• Celebratory activities
• Career advancement opportunities
• Free training and development programs

Your Typical Day: 

• Mission Alignment:
  Demonstrate Goodwill Southeast Georgia’s mission, vision, and values in all work activities, ensuring a positive impact on the community and organization.
• Product Evaluation:
  Sort, evaluate, and identify items with high value for online sale. Ensure safe packing of products for transport and delivery.
• Inventory Management:
  Track and organize eCommerce inventory to maintain accurate records and ensure efficient order fulfillment.
• Team Communication:
  Collaborate with store leadership and the eCommerce leadership team. Participate in training sessions, monthly meetings, and provide input on operational improvements
• Safety and Organization:
  Maintain a clean, safe, and organized workspace, adhering to company policies and safety guidelines.
• Positive Work Environment:
  Contribute to a collaborative, respectful, and effective work atmosphere by engaging respectfully with coworkers, leadership, and customers.
• Performance Metrics:
  Monitor and track key performance indicators (KPIs) for online sales. Contribute to strategies aimed at driving growth and profitability.

• Continuous Learning:
  Stay updated on eCommerce trends and platform changes, using this knowledge to improve operational efficiency and customer engagement.
• Other Duties:
  Perform any other related tasks as assigned to ensure the success of the eCommerce operation.

What You’ll Need:  

• Strong knowledge of jewelry, collectibles, and art, with the ability to research items online to determine their value.
• Previous eCommerce experience is preferred but not required.
• High school diploma, GED, or related experience that provides the knowledge and skills to perform the essential functions of the role.
• Proficiency with computers, including navigating online sales portals, payment systems, shipping systems, and value research websites.
• Experience with digital photography using a camera or smartphone
• Strong attention to detail and the ability to capture high-quality images of products.
• Creative writing skills for crafting effective product descriptions.
• Ability to learn quickly and retain important information.
• Excellent collaboration skills and ability to work within a team.

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do. 

Learn more about Goodwill Here: 

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.