Maintenance Supervisor

Job Description

Job Description

Fearless Leaders Wanted: Join Axia Residential as a Maintenance Supervisor

Champions wanted for a bold mission. The days are demanding, the stakes will be high, and you will create an immediate and everlasting impact. The challenges are real and many, but the reward is great! In the spirit of this timeless call, Axia Residential seeks passionate, skilled Maintenance Supervisors to lead with purpose and serve our team members and residents with pride and humility. Were calling on dynamic individuals to inspire teams, solve problems, and create lasting value. This is a chance to be a cornerstone of excellence in a vibrant, customer-focused adventure. Is this you? If so, read on!

What Youll Be Doing: The Epic Mission

As a Maintenance Supervisor, youll lead a dedicated team and ensure every detail is addressed. Heres your mission:

Leading with Vision: Hire, train, and mentor a high-performing maintenance and grounds team, fostering a culture of excellence and teamwork. Youll assign tasks, provide hands-on support, conduct performance evaluations, and inspire your team to deliver their best.

Driving Operational Excellence: Partner with the Community Manager to align on property goals, ensuring work orders are resolved within 24 hours and unit turns are market-ready to minimize vacancy. Youll oversee daily, monthly, and seasonal maintenance schedules, including preventive plans, using the RealPage property management system for real-time tracking and accountability.

Mastering Technical Challenges: Lead and perform repairs in HVAC, plumbing, electrical, and light-level carpentry with expertise. Conduct regular inspections of interiors, exteriors, and systems like pools and fire safety, ensuring compliance with OSHA, EPA, Fair Housing, and Axia Residential standards, projecting consistency to build trust.

Enhancing Resident Satisfaction: Deliver exceptional service with a resident-first mindset, addressing maintenance concerns promptly and professionally. Collaborate with leasing and management teams to support move-ins, renewals, and a community vibe that creates raving resident fans and word of mouth satisfaction!

Optimizing Resources: Source and supervise supplier partners, maintain efficient inventory control, and track maintenance costs to support budget goals. Your strategic decisions will require sound cost management principles, balancing quality and efficiency while satisfying the resident.

Championing Safety and Compliance: Ensure your team adheres to safety protocols, maintaining meticulous records of inspections, certifications, and incident reports. Keep work areas OSHA-compliant and respond to after-hours emergencies on a rotating on-call basis, ensuring peace of mind.

Boosting Financial Performance: Look at data from our property management system to find ways to save money or boost income. Share updates with leadership so everyone stays on the same page and focused on meeting our financial goals.

Fostering Collaboration: Work closely with the office team to keep show units presentable and move-ins seamless, creating a cohesive team dynamic that drives Axias mission forward.

What Youll Need to Shine: The Toolkit

To excel in this rewarding quest, youll need a high school diploma or equivalent and 4+ years as a Maintenance Technician or higher in the apartment industry. Managerial experience is required.

HVAC certification (EPA Section 608 Type I and II or Universal, to be obtained within 90 days if required) and hands-on expertise in plumbing, electrical, carpentry, pool maintenance, and interior repairs.

A resident-focused mindset from residential/commercial property management, hospitality, or retail, backed by an ability to connect with residents and team members.

Strong communication skills, both oral and written, to inspire teams and resolve issues.

Tech-savvy skills with RealPage/OneSite, Microsoft Office, and internet fluency to help streamline operations.

Knowledge of federal and state apartment housing laws to ensure compliance and confidence.

Physical stamina for prolonged standing, walking, climbing, stooping, kneeling, and lifting up to 50 pounds, as well as frequent handling of materials and equipment.

A valid drivers license, good driving record, auto insurance, and reliable transportation (if operating vehicles like golf carts, location-dependent).

A smartphone with updated, password-protected software to perform job tasks securely.

Flexibility to work any assigned shift, including weekends, and respond to after-hours emergencies when on-call, with a contact number provided to your manager.

A self-motivated spirit, eager to lead with purpose and make a meaningful impact.

Why Join the Quest?

This role brings challenges, demanding days, complex repair situations, and the responsibility to keep our community thriving. But the rewards are immense: the opportunity to shape a place residents love, earn recognition for your leadership, and join a team that values reciprocity. You will create a reliable home for residents while building your career.

Your influence will set the standard, creating a community that stands out in a crowded field of competitors.

Ready to lead the charge?

Apply now at Axia Residentials career page, axisres.com/careers, and step into a role that matters.

Your turn - the spotlights on youwill you rise to the challenge?