Operations Manager (276592)

Job Description

Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Operations Manager

Location: Atlanta,GA-30339

Duration: 9 Months

Pay Rate: $30/hr/W2

Schedule: Fully onsite M-F 8:30am - 5pm

Top skills:

• Ability to diligently track and coordinate completion of open tasks [for Builder construction sites].
• Clear, crisp communication (written and verbal) to customers.
• Problem solving Ability to resolve issues without clear direction or clarity on next steps.

Key Responsibilities/Requirements:

Education Requirement and Years of experience:

College degree preferred but not required and 3-5, preferably in customer-facing roles

The Sr. Specialist will ensure execution of our daily operations with single-family builders nationwide. This support will include coordinating schedules for construction sites, managing follow-up tasks and ensuring execution, and communicating updates to internal teams and the customer. This position will also support analyses for improvement projects for builder operations.

Key Responsibilities:

• Coordinate resolution of customer escalations;
• Coordinate day-to-day tasks and follow ups with customers;
• Communicate updates internally and to customers;
• Manage open items and drive cross-functional teams to issue resolution;
• Analyze opportunities for improvement in daily operations;
• Support other team needs as they arise.

Knowledge, Skills And Education:

• Proven ability to stay organized and on top of extensive task lists, with self-drive to push the tasks through to execution.
• Must be flexible and adaptable to Clients fast-paced, ever-changing environment, with the proven ability to work in ambiguous situations or with limited direction.
• Works effectively with competing priorities.
• Strong Proficiency with Microsoft Office Excel & PowerPoint.
• Strong interpersonal, and communication skills (written and verbal) to coordinate and support transactions across multiple teams.
• Must have the ability to meet deadlines in a fast-paced and demanding environment.
• Regular, consistent and punctual attendance. Reliability and consistency is a must.

Education: (include higher education, certifications, and whether required and/or preferred)

Bachelors degree highly preferred

Years of experience: 1+ years

Skills:

• Attention to detail
• Stays up-to-date
• Can easily document a new process or problem
• Can collect and condense data into information that can be acted on
• Excels with computer software programs, i.e. Excel, PowerPoint, Word and new/emerging presentation programs
• Building internal cross-functional relationships and partnerships

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.