ISV Director - North America
The North America ISV Director is responsible for growing ISV-sourced revenue and building a strong, commercially focused ISV ecosystem aligned to Sage’s growth plans and priorities. The role leads the North America ISV organization, setting clear direction and expectations across partner strategy, go-to-market execution, pipeline creation and in-life growth. The Director drives focus, operating rhythm and accountability to deliver tangible revenue impact across the US and Canada.
*This is a hybrid role - 3 days per week onsite*Key Responsibilities: -Own and deliver the North America ISV growth strategy aligned to regional revenue targets and growth priorities. -Drive portfolio ARR growth through shaping and executing effective ISV go-to-market motions that deliver measurable pipeline and revenue impact. -Act as the point of accountability for ISV relationships in North America, ensuring clear alignment, execution focus and commercial outcomes. -Build and maintain strong relationships with regional Sales leadership to align priorities, drive ISV engagement and improve ISV-sourced pipeline and revenue performance. -Lead and develop a team of ISV Account Managers, setting clear performance expectations and fostering a culture of collaboration, execution excellence and customer and partner focus. -Partner with Sales Operations and Finance to ensure accurate forecasting, churn insight and action planning; demonstrating strong operating discipline across reporting, performance visibility and end-to-end ISV execution. -Coordinate with the Global ISV organization to ensure regional execution aligns with global strategy and operating standards. -Continuously improve ISV processes across recruitment, onboarding, co-sell and expansion to increase focus and scale. Skills & Experience: -8+ years in ISV management, channel leadership or SaaS commercial roles. -Proven track record delivering revenue through partner ecosystems and co‑selling. -Experience leading high‑performing teams in a matrixed environment. -Domain expertise in SMB ecosystems and ISV commercial models. -Executive presence with strong written, verbal, and stakeholder‑influencing skills. Core Competencies: -Commercial Acumen: Deep understanding of market dynamics, customer needs and competitive landscape; translates insight into focused commercial action. -Execution & Operating Discipline: Drives consistent execution through clear goals, operating cadence and accountability; ensures plans translate into measurable outcomes. -Strong Leadership: Sets clear direction, priorities investment and translates strategy into executable plans that deliver results. -Relationship Management: Builds trusted executive relationships with ISVs, Sales leadership, and internal stakeholders; navigates conflict and drives alignment. -Data-Driven Management: Uses performance data and commercial metrics (ARR, churn, NCA, ASP uplift) to guide decisions, prioritization and accountability. Plenty of perks: • Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)• Comprehensive health, dental and vision coverage • 401(k) retirement match (100% matching up to 4%)• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date • 5 days paid yearly to volunteer (through Sage Foundation)• $5,250 tuition reimbursement per calendar year starting 6 months after hire date • Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)• Library of on-demand career development options and ongoing training offerings What it’s like to work at Sage: Careers homepage - Glassdoor reviews - LinkedIn page - #LI-JM1
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