Permit Specialist I, II, III

Reports To: Manager, Permitting
Travel Potential: 0–10%
Compensation: $30 - $35 Hourly

Company Profile:

Congruex provides digital infrastructure solutions through engineering and construction services that connect communities nationwide. This includes wireline, wireless, data centers, and utility services from initial concept to market go-live.

With employees across the United States and India, the work we do enables essential infrastructure for the future of communications.

Build a Career. Build What Matters.

Job Summary:

As the Permit Specialist I, II, III , you will ultimately be responsible for coordinating permitting activities, securing permit approvals, and maintaining compliance with jurisdictional requirements for telecommunications projects. You will collaborate with internal teams, permitting agencies, and customers to ensure permit applications are complete, accurate, and approved on schedule. As the Permit Specialist, your customers are permitting agencies, municipalities, telecommunications clients, project teams, and engineering staff, and you will make meaningful contributions to the company's success through regulatory compliance, effective communication, and timely project execution.

Key Responsibilities (Including, but not limited to):

• Work with Project Coordinators to ensure permit applications are complete, accurate, and submitted on schedule.
• Research, document, and communicate permit requirements for municipalities, agencies, and customers.
• Facilitate meetings with permitting jurisdictions, customers, and internal project teams.
• Manage the permit application process from submission through approval while tracking permit status and resolving issues preventing approval.
• Serve as a Subject Matter Expert (SME) for permitting requirements internally and externally.
• Maintain permit records and update Congruex and customer systems with current permit information.
• Develop and maintain strong working relationships with city planners, permitting agencies, and jurisdictional representatives.
• Provide exceptional customer service while supporting project timelines and business objectives.
• Additional responsibilities within functional scope based on business needs.

Required Qualifications:

Education, Licensing, and Certifications

• High school diploma or GED equivalent.
• Valid driver's license preferred for local jurisdiction meetings.

Experience

• Experience securing permits for construction and/or telecommunications projects strongly preferred.
• Experience working with permitting agencies, municipalities, or utility providers preferred.

Skills and Abilities

• Deadline-driven, self-motivated, and technically proficient.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Excellent written, verbal, and interpersonal communication skills.
• Superior organizational and time management skills with strong attention to detail.
• Ability to prioritize changing workloads and adapt to shifting project requirements.
• Strong critical thinking and problem-solving skills.
• Ability to maintain professionalism while interacting with customers, permitting agencies, and internal teams.
• Superior customer service skills with a commitment to delivering "White Glove Service."
• Proficient in Microsoft Office applications, including Excel.
• Working knowledge of AutoCAD, Adobe Acrobat Pro, and PDF editing software.
• Ability to quickly learn new software systems and databases.

Preferred Qualifications:

• Bachelor's degree in Science, Technology, Engineering, Mathematics (STEM), or a related field.
• Experience supporting telecommunications engineering or utility permitting projects.
• Knowledge of municipal permitting processes and jurisdictional requirements.

Physical Requirements:

• Ability to work predominantly in a remote environment.
• Ability to attend occasional in-person meetings with permitting agencies and internal teams in the Atlanta, GA area.
• Ability to sit and work at a computer for extended periods.
• Ability to travel locally for meetings with permitting agencies and customers as needed.

Congruex Culture & Benefits:

Congruex's culture of safety and performance is built on the 4X Factor core values of Be Safe, Be Accountable, Be Respectful, and Earn Trust. These values guide how we work with one another and how we interact with our customers.

We are committed to building a workplace where employees feel supported and recognized. We invest in employees through a comprehensive approach, including the benefits below with eligibility on Day 1 of employment:

• Medical, Dental & Vision benefits with 70% paid by the company.
• 401(k) with company match up to 4% and immediate vesting.
• Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles.
• 10 company paid holidays (9 standard and 1 floating).
• Company Paid Short-Term and Long-Term Disability coverage.
• Company Paid Maternity & Parental Leave options.
• Company Paid Basic Life Insurance (with employee paid voluntary options).
• Annual Safety Boot Program of up to $150 per eligible field employee per year.
• Safety Points Program for eligible field employees redeemable in the company store.
• Free wellness benefits like counseling, financial planning, and more.

Additional Employment Information:

We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship . Conditions to hiring may include but are not necessarily limited to background checks and drug testing.