Senior Voice Engineer

IDR is seeking a Senior Voice Engineer to join one of our top clients for an opportunity in Macon, GA. This role involves supporting and maintaining enterprise telecommunications infrastructure within a healthcare environment. The company specializes in health services, providing innovative communication solutions to facilitate seamless patient and staff interactions.

Position Overview for the Senior Voice Engineer:

• Responsible for supporting the installation, configuration, and maintenance of Cisco Unified Collaboration systems including Cisco Call Manager and Unity voicemail.
• Conduct capacity planning, system testing, and troubleshooting of VoIP, video conferencing, and related systems.
• Assist with telecom infrastructure administration and provide technical support for enterprise communication initiatives.
• Ensure system redundancy, backups, disaster recovery, and system upgrades are properly executed.
• Collaborate with on-site teams at multiple Atlanta hospital locations for daily operations and system support.

Requirements for the Senior Voice Engineer:

• Minimum of three years of hands-on experience with Cisco Call Manager and associated voice/video equipment.
• Proven experience in implementing, configuring, and maintaining telecommunications infrastructure.
• Knowledge of VoIP systems, video conferencing, and related software.
• Ability to work on-site at two main Atlanta locations, Monday through Friday.
• Strong troubleshooting and capacity planning skills in a healthcare environment.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.