Assistant Kitchen Manager

About Puttshack:

Headquartered in Chicago, IL, Puttshack USA opened its first location in 2021 as an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Working at Puttshack:

At Puttshack, we take fun to the next level. We’re a fast-growing team of talented, hands-on go-getters who take pride in the work we do – and have a blast doing it. If you’re a mover and shaker who sets the bar high and loves the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for the best people to join our growth journey. We are creative thinkers and even better do-ers; so if you’re inspired by new ideas and love bringing them to life, then we have the perfect canvas for you!

Our Purpose is to bring everyone in to play. Puttshack has the power to bring together people of all generations– the experience is inclusive, accessible, and an all-around great time. We are always looking for ways to bring a sense of belonging to our associates and guests alike.

Position Summary :

The Sous Chef is part of the culinary leadership team, working alongside and under the guidance of the Executive Chef to lead and support the daily operations in a fast-paced, high-volume kitchen, driving the culinary execution of our uniquely inspired menu. Responsible for the preparation and execution of the menu within Puttshack Standards, the Sous Chef will assist with running the day to day kitchen operations.

Position Responsibilities may include, but not limited to: 

• Manage kitchen operations and shifts, ensuring the day-to-day execution for dish, prep and line stations
• Support daily operations by following food quality standards across preparation and storage
• Assist with kitchen training across food execution, menu rollouts and system initiatives
• Uphold all policies and procedures focused on product quality: daily line checks, prep and par level control, regular food audits, and 100% commitment to safe and sanitary operations.
• Ensure collaboration between kitchen and front of house operations to ensure seamless service
• Focus on team member/associate development and cross training to ensure maximum operational efficiency and career growth.
• Provide continuous coaching and direction to hourly staff
• Represent Puttshack’s brand and values to create a respectful, positive and professional work environment
• Introduce and support the implementation of kitchen training materials to the team
• Champion the Puttshack brand by ensuring a consistent and exceptional guest experience
• Ensure a quality guest experience through oversight of associates preparing and cooking food
• Maintain a safe, secure and healthy work environment and food safety
• Ensure proper safety protocols to minimize risk and ensure a safe environment for guests and associates
• Other projects and duties as assigned

Required Skills and Experience:

• Minimum of 1 year of experience as a culinary manager or supervisor in a full-service restaurant, with at least 3 years of overall experience within a high-volume food & beverage, hospitality, and/or social entertainment venue
• Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationship
• Must be organized, work efficiently and be able to perform tasks with minimal oversight and supervision
• Strong communication skills with the ability to resolve conflict and provide direction to your teams
• Demonstrates financial acumen, strong understanding of culinary operations & safety
• Tech savvy and willingness to learn new systems and tools
• Flexible availability to work evenings, weekends, and holidays

Preferred Skills and Experience:

• Culinary Degree preferred

Physical Requirements:

Frequent walking, bending and occasional lifting, up to 40 lbs. will be required. Must be able to stand for long periods of time up to 10 hours. The noise level in the work environment is typically moderate to high. The temperature in the work environment varies from hot to cold. The physical demands described above are representative of those that must be met by an associate to successfully perform the essential functions and responsibilities of this job.

Benefits:

We have a guest service mindset and treat our associates the same way, offering our full-time associates:

• Health/dental/vision coverage

• 401(k) matching

• Life Insurance

• Disability Insurance

• PTO

• Associate discounts (FREE mini golf!)

• …and more!

Other rewards may include tips, discretionary bonuses, etc. Benefits eligibility and offerings may vary by location or position. Some of the above benefits are immediately available to our part-time or variable time associates, whereas others become available after completing initial employment periods. Please consult with the hiring team for more details.

Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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