Pm Shift Banquet Captain

The Wyndham Atlanta Buckhead Hotel and Conference Center has an exciting opportunity to join our Food & Beverage team as a Banquet Captain. Responsible for supervising the banquet staff and acting as the lead server to ensure quality guest service at all hotel banquet functions. If this sounds like a good fit, we want to meet you. Apply today! Bilingual preferred (Spanish) Responsibilities:

• Directs the set-up of banquet tables and areas for banquet functions.
• Reviews all function sheets for last-minute changes.
• Ensures that all guest requests are promptly addressed.
• Conducts pre-function meeting with staff to ensure the proper service and requirements of banquet functions, with direction from the Banquet Manager.
• With direction from the Banquet Manager, assigns stations to servers, assigns side work functions, and ensures that all duties are completed before each server signs out.
• Coordinates and supervises all banquet activities to ensure that each course is served in accordance with the banquet event order.
• Completes final billing and presents it to the customer contact for payment.
• Ensures that all payments are processed by the Front Desk.
• Provides prompt, professional, and courteous service during banquet meal functions.
• Functions as the lead server for banquet events.
• Performs tableside or buffet food service as required.
• Maintains a clean and orderly workstation.
• Informs the supervisor of guest comments/complaints.
• Assists banquet associates when needed.
• Assists in the setup and breakdown of banquet functions when business demands are high.
• Cleans tables of all glasses, silver, china, etc. during and after banquet functions.
• Greets guests and continually monitors to ensure quality guest satisfaction.
• Must wear the required uniform.
• Must maintain a neat, clean, and well-groomed appearance.

Qualifications: • Prior banquet supervisor experience. About Company: The Wyndham Atlanta Buckhead Hotel & Conference Center is located at 3405 Lenox Road NE, Atlanta, GA 30326. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture. GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.