Premium Manager

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Job Description:
Deliver the ultimate premium experience! As a Premium Manager, you will oversee and elevate all aspects of our premium services. You will ensure guests receive world-class hospitality, while coordinating event execution, managing premium service teams, and maintaining high service standards in all premium spaces.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business, or related field

• 3+ years in premium service, VIP, or hospitality leadership

• Proficiency with POS and event management systems

• Food Safety and Alcohol Service Certifications (as required by local law)

Key Responsibilities:

• Lead premium service operations during events

• Coordinate staffing and training for premium areas

• Ensure premium spaces are prepared, stocked, and guest-ready

• Liaise with culinary and beverage teams to execute service

• Address and resolve guest issues swiftly and professionally

• Monitor compliance with food safety and alcohol policies

• Track performance metrics and implement service improvements

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis. 

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.