Warehouse Operations Coordinator I
- Serve as contact for client and customer inquiries, orders and issue resolution through various communication channels. Ensures that all inquiries are handled and documented in a timely and professional manner
- Liaison between InComm departments and 3pl client contacts or end customer. Often interfacing with all departments to ensure deliverables are being completed on time and within SLAs.
- Ensures Client satisfaction by preventing occurrences of nonconformities. Typically, the 1st escalation point; troubleshoots and resolves potential Client concerns, proactively identifies risk and uses the escalation protocol to communicate as required
- Proactively generates continuous improvement ideas including improved efficiencies and cost savings and ensures that most efficient processes are used..
- This position will have a general understanding of Client requirements. Updates internal stakeholders to risk, potential opportunities, out of scope requests etc.
- The position will be trained in multiple areas to support redundancies are in place to service the client.
- This position will also be able to demonstrate knowledge of products and services provided to client and communicate as such.
- All other duties as assigned. Qualifications:
- Associates or Bachelors degree preferred.
- Minimum 1-year experience in customer service environment.
- Ability to handle tasks requiring attention to detail.
- Ability to learn new systems.
- Ability to work in a fast-paced, high output environment.
- Ability to multitask and prioritize job tasks.
- Ability to work independently and in a team environment.
- Strong written and verbal communication skills.
- Accurate data entry and spelling skills.
- Strong general computer skills including MS Office Suite.
- Professional appearance and demeanor.
- This position is eligible for the Employee Referral Bonus Program - Tier I
Recommended Jobs
Electrical Foreman
Job Description Job Description FOREMAN Atlanta, GA On-Site, Full-Time Pay: $40/hour Responsibilities The Foreman will supervise and coordinate the daily activities of electricia…
Human Resource Generalist
This list is not exhaustive, and the Company reserves the right to change as business needs change. Responsibilities: Onboarding and termination of employees; ensuring all protocols are followe…
Service Tech (yard)
At WillScot ( NASDAQ WSC ), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobi…
Heavy Equipment Operator
APAC-Atlantic, part of CRH’s South Division, is a leader in the production of high-quality hot mix and warm mix asphalt, serving the Coastal Georgia and Low Country South Carolina markets for o…
Furniture Delivery Helper
Job Description Job Description Come join our winning team, 1915 South, as a Furniture Delivery Helper. 1915 South owns and operates 28 Ashley stores and 3 distribution centers across the southea…
Full Time Critical Care Job Moultrie, GA
A well-established community-based teaching hospital in southwest Georgia is seeking a full-time intensivist to join its growing critical care team. This position offers a flexible schedule with only …
Audit Manager
Job Description Job Description About the job HLB Gross Collins, P.C. is an Atlanta-based full service certified public accounting and consulting firm that has been providing excellence in clien…
Family Practice or Internal Medicine Physician - Canton
Job Description Job Description Description: Unrivaled primary care in the Southeast! Physician's 1st organization looking to hire Board Certified Family Medicine or Internal Medicine Physicia…
Bartender-Downtown
ABOUT CAPITAL CITY CLUB Founded in 1883, Capital City Club is one of the oldest private clubs in the South. Located in Downtown Atlanta, Capital City Club is home to a beautiful five-story brick b…
Commercial Glazier / Installer
Job Description Job Description Benefits: ~401(k) matching ~ Bonus based on performance ~ Competitive salary ~ Employee discounts ~ Free food & snacks ~ Opportunity for advancement …