Patient Coordinator

We are seeking a skilled and compassionate Patient Coordinator to join our dynamic dental practice. The ideal candidate will have a passion for oral health, excellent communication skills, and a commitment to providing top-notch patient care. If you are personable and enjoy building relationships with patients, this office is the right fit for you! We love what we do and it shows in the pride we take in our work.

Atlanta Emergency Dentist is a privately owned dental practice located in Decatur. We offer a wide range of specialties under one roof including general dentistry, and oral surgery using advanced, state-of-the-art equipment and scheduling technology. We're committed to creating a welcoming environment and delivering an outstanding, memorable experience for every patient.

The ideal candidate will posses skills such as: exceptional communication, patience, and a professional demeanor.

Job Summary:
You will serve as the main point of contact for all patients and the community. Answering phones, handle patient inquires, make appointments, and assist with the completion of the patient’s treatment plans. Be a support person to all staff members and patients while being flexible in handling requests and projects assigned by the Office Manager. All aspects of the job require an exceptional level of customer service and communication skills.

Responsibilities:

• Greet new and returning patients with warmth and professionalism.
• Answer phones, check office voicemails, and check respond to office email and texts.
• Confirming patient appointments via phone or text.
• Schedule appointments and manage providers schedule.
• Collect and maintain accurate patient information and records.
• Coordinate communication between patients, dentist, and staff.
• Assist with other administrative tasks as needed.
• Assist with billing and financial arrangements for treatment.

Minimum 3 year in a previous dental role is REQUIRED:

• Strong knowledge of dental terminology.
• Strong knowledge of dental treatment plans, insurance, and case presentation.
• Treatment planning experience (Required).
• Excellent communication and customer service skills – both on the phone and in person.
• Comfortable with dental software and learning new systems. (Open Dental Experience is a plus).
• Loves creating a welcoming environment for patients and team alike.
• Enjoys working closely with a supportive, fun and purpose-driven team.
• Professional appearance, demeanor, and verbal skills.

About Atlanta Emergency Dentist/Marietta Dentist:

``` Atlanta Emergency Dentist and Marietta Dentist are a two-location dental group serving two of metro Atlanta's most affluent communities — North Druid Hills (Emory area) and East Cobb. We operate as one organization with one operating system: shared playbooks, shared technology stack, shared standards. Our Marietta location is a high-velocity general practice serving family-driven patients with strong cosmetic, restorative, and elective case flow. Our North Druid Hills location is positioned around emergency and same-day care, drawing a steady stream of pain patients with immediate treatment needs — the highest case-acceptance demographic in dentistry. Across both offices, we've built what most practices talk about but few actually run: a real marketing engine producing consistent new patient flow, a same-day dentistry model, a full clinical stack (CBCT, in-house implants, IV and oral sedation, surgical guides), and spa-aesthetic facilities designed to support high case acceptance. Every team member operates against transparent weekly metrics — we don't run on guesswork. We're an entrepreneurial, growth-oriented group. The team members who thrive here are coachable, take ownership of their numbers, and want to build a long-term career rather than collect a paycheck. In return, we invest heavily in our people: continuing education, clinical mentorship, leadership pathways, and — for the right candidates — profits interest and ownership opportunities. If you want to be part of a modern, well-run practice that treats its team like the future of the company, we'd like to hear from you.