Senior Director, Benefits Administration and Communications

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.

Job Summary

We are seeking a talented and experienced individual to join our team as a Sr. Director in the Benefits Department. This role will be responsible for leading and managing all aspects of the company’s benefits administration and communication. Additionally, this role will lead health and welfare compliance (ACA, COBRA, HIPAA Privacy and Security, election changes, etc.), and serve as a key liaison between the Benefits team and other internal functions, including payroll/HRIS, safety, internal communications, legal, etc.

This leader will report to the Vice President, Benefits and will oversee 1–3 direct reports and provide guidance, tools, and resources to HR and field partners.

Job Location

This is a hybrid position located in the corporate office in Atlanta, GA

Job Responsibilities

• Oversee benefits administration (eligibility, enrollment, compliance, vendor integrations, etc.) for the following plans: medical, dental, vision, spending accounts, healthcare savings account, life insurance, accidental death and dismemberment coverage, disability coverage, and the employee assistance programs
• Ensure audits and reviews are conducted of the service center, enrollment systems, billings & payments systems, and file transfers for accuracy, issue identification, etc. Monitor and measure performance guarantees.
• Ensure we meet and fulfill our reporting and ACA compliance requirements (e.g., hours tracking, communicating offer of affordable/minimum value coverage, filing Forms 1094-C and 1095-C, etc.).
• Develop and implement a multi-channel benefits communication strategy and platform to inform, educate, and engage current and future employees about CRH Americas’ comprehensive and competitive benefits offerings.
• Develop communications campaigns for new hires, annual enrollment, acquisitions, retirement, leave of absence, etc.
• Ensure benefit administration and communications are constantly updated and refreshed as benefits change, new benefits are implemented, and vendor technologies and functionality evolve.
• Collaborate with team members and venders to understand employee/member behaviors. Work to provide targeted communications and touchpoints that drive specific actions aimed to improve employee engagement, efficiency, compliance, and cost savings (when applicable).
• Drive the development and delivery of tools, resources, and materials to ensure successful benefits delivery at the local level. This includes indirect oversight of 30+ employees, who work directly with their respective business units to manage benefits.
• Oversee the integration between benefits and CRH’s payroll and HRIS systems.
• Serve as the HIPAA compliance officer.
• Develop budgets, forecast costs, and monitor financial performance.
• Lead and develop a team of benefits professionals, defining roles and responsibilities and promoting career growth.
• Prepare and present regular reports, metrics, and analyses on campaign effectiveness and performance to senior management.
• Other duties as assigned.

Job Requirements

• Bachelor's Degree, or higher level of education.
• Demonstrated experience working with an outsourced benefits administrator.
• Demonstrated experience of successfully developing and delivering benefits communications.
• Experience with multistate worksites and an employee population of over 10k employees is desirable.
• Technical knowledge: In-depth knowledge of ACA, COBRA, ERISA, FMLA, HIPAA, IRS, and other applicable laws and governing agencies.
• Communication skills: Excellent written and verbal communication skills, with the ability to simplify and explain complex concepts clearly to all levels of the organization. Fluent in English.
• Leadership skills: Proven ability to lead, build collaborative relationships, and manage multiple priorities. Ability to work in a fast-paced, matrixed environment with diverse stakeholders.
• Project planning and execution skills: The ability to break down complex issues into actionable steps, develop clear plans with measurable goals and deadlines, and ensure stakeholder alignment. Proven history of leading, planning, and executing projects from start to finish.
• Analytical skills: Strong analytical and problem-solving abilities.
• Decision-making and agility skills: The ability to make timely, informed decisions and adapt plans as new information arises is critical for moving forward and overcoming obstacles.
• Creative thinking skills: Flexible thinking, curiosity and problem-solving, allowing for the generation of new ideas and solutions; being receptive to new information, and able to connect disparate concepts.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.