PLADS Assistant Underwriter I
- If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
- If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
- Strong analytical skills
- Excellent attention to detail with the ability to audit own work
- Highly organized, ability to track multiple projects and processes simultaneously
- Culturally sensitive and aware
- Knowledge of medical terminology/conditions
- Ability to interpret medical records/information
- Knowledge of disability products
- Knowledge of Aflac systems or the ability to become proficient on the systems required to perform job functions
- Strong presentation skills; able to effectively articulate and defend processes and methodology to internal and external customers.
- Ability to collaborate and communicate with a wide variety of people to build strong partnerships that achieve common goals.
- Excellent interpersonal, communication, customer service, and telephone customer service skills to effectively interact with Aflac’s customers and associates
- Efficiency in Excel, including ability to summarize data via formulas, lookups and Pivot Tables
- Bachelor's Degree in Mathematics or a related discipline
- 0 years of experience
- Gathers, analyzes, and evaluates census files, plan documentation and premium/claim data to ensure all data is accurate and identifies any issues to be researched.
- Assists in the preparation of pricing proposals, renewals and reporting packages for our 1000+ customers.
- Manages case assignments and due dates along with delivering an accurate outcome.
- Works closely with Underwriters and other operational areas to support the overall achievement of the business plan, demonstrating knowledge in underwriting expertise, systems, procedures and processes.
- Routes more complex applications to higher level Underwriters, or above/higher for evaluation; communicates underwriting decisions to field force, accounts, applicants, and/or internal departments; researches and responds to customer requests and inquiries and adverse underwriting decisions.
- Provides technical underwriting support and guidance to customers and distributors, consistently providing excellent customer service.
- Assists with quality reviews to help identify, assess and take action to mitigate risks to achievement of underwriting goals and objectives.
- Proactively contributes to the development and improvement of technical underwriting standards, controls, practices and procedures to better meet business goals.
- Performs other duties as required.
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