Customer Service Coordinator

Are you experienced in logistics, routing, transportation or dispatch but seeking an office environment? We are seeking a dedicated Customer Service Specialist who understands the mechanics of routing, dispatch, and traffic coordination to ensure flawless execution for our clients. If you have experience in the core functions of freight movement, apply now! This role is an office environment with the highly desired Monday - Friday 8am - 5pm shift for an onsite role with a great team! Want to work with a friend? If you have a referral or know someone else who would be interested, please refer them to apply as soon as possible as we have multiple openings!

salary: $17.99 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• No experience, no problem! Full training provided as long as you have strong communication, coordination and computer skills!
• Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system
• Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Provide detailed directions and instructions to properly route drivers

Skills

• Logistics
• Logistics Specialist
• Transportation
• Dispatch
• Dispatching
• Freight
• Freight Forwarding

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.