Director of Operations

Job Description

Job Description

Job Summary:

The Director of Operations will plan and oversee the daily operations of the organization to ensure goals and objectives are achieved.

Duties/Responsibilities:

• Hire and trains new employees.
• Organize and oversee the schedules and work of assigned staff.
• Conduct performance evaluations that are timely and constructive.
• Handle discipline and termination of employees as needed and in accordance with company policy.
• Plan and organizes daily activities related to production and operations.
• Oversee production quotas and schedules, ensuring inventory and shipment targets are met.
• Collaborate with purchasing department to verify, review, maintain, and report on materials and production inventories.
• Facilitate and authorize repairs or maintenance for production tools and equipment.
• Identify and recommend cost controls and other improvements to production process.
• Measure productivity by analyzing performance data, financial data, and activity reports.
• Coordinate with other support departments such as human resources, finance, and logistics to ensure successful production operations.
• Oversee the shipping and receiving functions.
• Determine labor needs to meet production goals.
• Assist with budget preparation for operations unit.
• Coordinate with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold.
• Assist with, or prepare and update, organizations operations manual and policies.
• Maintain knowledge of emerging technologies and trends in operations management.
• Identify training needs and ensures proper training is developed and provided.
• Perform other related duties as required.

Required Skills/Abilities:

• Bachelors degree in Business Management, Business Administration, or related field required; M.B.A. preferred.
• Certification through the Institute of Certified Professional Managers (ICPM) preferred.
• Five years of related experience required.
• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.