Software Engineer (E2)

Company Overview

Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services.

Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ’s environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity, collaboration, enthusiasm, and effort.

Software Engineer II Overview:

We are seeking an experienced C#.NET Engineer to join one of our teams building new features and enhancing our top-tier cloud-based SaaS application. Candidates will be joining a fully staffed feature team with 3-4 Software Engineers, 1-2 Quality Engineers, a Designer and Product Owner. The ideal candidate has experience developing web applications using C#.NET.

Software Engineer II Requirements:

• Experience: Minimum of 3 years of professional experience building Web Applications.


• C# / .Net

• Strong understanding of C# syntax and features, including LINQ, async/await, and generics.


• Experience with .NET Core and .NET 5/6+ is often essential.


• Experience with writing and consuming RESTful services using Web API.


• Experience working with ORM for database interactions.


• Experience with unit testing and mocking frameworks like xUnit, NUnit, or MSTest.

Web Development

• Strong understanding of ASP.NET MVC and ASP.NET Core MVC for web application development.


• Experience of HTML, CSS, JavaScript, and client-side frameworks like Angular, React, or Vue.js is usually beneficial.

Database

• Experience of SQL and relational database concepts.


• Experience with designing and optimizing database structures, writing complex queries, stored procedures, and triggers.

Software Design

• Strong grasp of object-oriented programming (OOP) principles, design patterns, and SOLID principles.


• Ability to write clean, modular, and maintainable code.


• Experience with architectural patterns like MVC, MVVM, and Dependency Injection.

Development Tools and Environment

• Proficiency with development tools like Visual Studio or Visual Studio Code.


• Experience with version control systems, preferably Git.


• Experience with build and deployment tools like Azure DevOps or Jenkins.

Debugging and Profiling

• Ability to debug complex issues using debugging tools and profilers.


• Experience with performance optimization techniques and memory management.

Software Engineer II Soft Skills:

Communication

• Ability to communicate complex technical concepts clearly to peers and stakeholders.


• Collaborative mindset to work effectively in a team setting.

Problem Solving

• Strong analytical and problem-solving skills.


• Ability to break down complex problems and develop effective and efficient solutions.

Time Management

• Ability to manage multiple tasks and deadlines efficiently.

Learning Agility

• Willingness and ability to quickly learn new technologies and adapt to changes in requirements or technology stack.

Attention to Detail

• High level of accuracy and attention to detail in coding and testing.

What makes Incident IQ different:

• We facilitate whole-person growth where employees can develop personally as well as professionally.


• We offer an energetic and collaborative environment; everyone’s opinion matters!


• We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!


• We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).

Incident IQ is an Equal Opportunity Employer