Director - Fraud Prevention Specialist

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Data & Analytics Engineering position at the Director level, which is part of the job family responsible for providing specialist data analysis and expertise that drive decision-making and business insights as well as crafting data pipelines, implementing data models, and optimizing data processes for improved data accuracy and accessibility, including applying machine learning and AI-based techniques.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on.

Role Profile:

The Fraud Prevention team is responsible for identifying, mitigating, and preventing fraudulent activity across client-facing channels. This role focuses on fraud originating from call center interactions, emphasizing data-driven analysis, control evaluation, and cross-functional collaboration.

• Analyze suspicious activity to identify potential risk gaps and potential fraud loss patterns

• Develop and propose tactical and strategic solutions to reduce fraud exposure

• Collaborate with internal and external teams to locate, collect, and compile relevant data

• Track and report on fraud mitigation efforts and outcomes

• Interpret data to develop a risk-based point of view and support decision-making

• Document fraud methodologies and stay current on emerging threats

• Support the development and refinement of fraud rules and controls

What you'll do in the role:

• Proficiency in SQL and Excel

• Excellent verbal and written communication skills

• Strong analytical and problem-solving abilities

• Ability to work in fast-paced, high-pressure environments

• Comfortable managing multiple priorities and shifting deadlines

• Experience working with cross-functional teams

Desired Skills:

• Intermediate understanding of call center operations and fraud vectors

• Intermediate understanding of firm operations

• Intermediate understanding of authentication methods and digital identity verification

• Familiarity with financial products

• Experience with fraud rule development and evaluation

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste into your browser.

Expected base pay rates for the role will be between $95,000 and $135,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).