People Operations (HR) Generalist

Job Title: People Operations (HR) Generalist
Emphasis in Worker's Compensation and Benefits

Location: Augusta, GA

Employment Type: Full-Time Salaried

About Us:

At Southern Industries Home Improvement, we believe people are the foundation of our success. We are seeking an experienced and motivated People Operations (HR) Generalist to join our People Operations Department. This role offers the opportunity to make a direct impact by supporting employees, ensuring compliance, and contributing to a positive workplace culture.

Position Overview:
The People Operations (HR) Generalist will be responsible for managing core people operations functions with a focus on workers’ compensation and benefits administration. The ideal candidate will have hands-on experience in handling all aspects of workers’ compensation claims and compliance. Experience in benefits administration is strongly preferred. Candidates with experience working in a captive or self-insured insurance environment will be given priority consideration.

Key Responsibilities:

• Serve as the primary point of contact for all workers’ compensation claims, including documentation, reporting, claim management, and return-to-work coordination.
• Ensure compliance with federal, state, and local employment laws and regulations related to workers’ compensation.
• Partner with managers and employees to provide guidance on workplace injuries, safety protocols, and related policies.
• Assist in the administration of employee benefits programs, including health, dental, vision, disability, accident, critical illness and retirement plans.
• Support other people operations functions, including employee relations, onboarding, policy development, and performance management.
• Maintain accurate and confidential employee records within the HRIS.
• Collaborate with the People Operations team on projects related to engagement, culture, and compliance.

Qualifications:

• Minimum 3–5 years of HR experience, with proven expertise in managing workers’ compensation cases from start to finish.
• Experience with benefits administration strongly preferred.
• Knowledge of federal and state employment laws.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with HRIS and Microsoft Office Suite. Experience with Paycom is a plus.
• SHRM or HRCI certification a plus.