Technical Services Specialist

Role Summary

The Aircraft Technical Services Specialist owns the technical execution of aircraft transactions, serving as the operational bridge between Sales, Technical Services, vendors, and clients. This role ensures aircraft move efficiently from inspection through closing by coordinating maintenance events, managing documentation, resolving issues proactively, and maintaining constant visibility into aircraft status. Acting as the “eyes and ears” of the client, this role protects deal integrity while delivering a seamless, professional experience.

The ideal candidate will

· Identify key components of problems, analyze solutions, and make sound decisions.

· Resolve differing points of view with sensitivity to the situation and stakeholders.

· Take initiative and identify actions necessary to obtain results.

· Respond and adapt to change readily while maintaining forward momentum.

· Dig for answers, follow process, and uphold high standards with strong attention to detail.

Core Responsibilities

Transaction & Project Execution

· Own technical project flow from pre-buy through closing.

· Coordinate inspection events, maintenance work, test flights, and vendor schedules.

· Ensure aircraft progress toward closing without avoidable delays; track timelines, milestones, and risks.

· Maintain up-to-date project status in Project Management Software (ClickUp) and internal tracking tools (including ER spreadsheets).

· Participate in kick-off calls, quarterly and annual meetings, and company-wide status updates.

Inspection, Audit & Technical Evaluation

· Conduct pre-sale audits of aircraft and records; evaluate aircraft for brokerage, acquisition, or inventory.

· Support pre-buy inspections and oversee test flights alongside Sales as needed.

· Review inspection documentation and coordinate return-to-service (RTS) activity when applicable.

· Provide repair/improvement recommendations; obtain estimates and coordinate execution using established checklists and reporting.

Vendor & Maintenance Coordination

· Source vendors and obtain quotes for required services or repairs; recommend vendors as needed.

· Schedule vendor work prior to sale when applicable and ensure proper documentation of all repairs and services.

· Resolve supply chain or maintenance issues as they arise and confirm timely payment for completed work.

Client & Sales Collaboration

· Serve as the primary technical liaison between clients and Sales.

· Provide executive-level status reports on aircraft when requested and deliver regular client updates (daily when needed).

· Work directly with client representatives throughout transactions; support Sales and Marketing initiatives as needed.

Documentation & Reporting

· Maintain complete, accurate project documentation and enter project information into ClickUp and internal tools.

· Track maintenance history and regulatory compliance; document lessons learned (“gotchas”) post-close.

· Complete weekly expense reports.

Success Looks Like

· Aircraft close on schedule with minimal avoidable delays.

· Documentation is complete, thorough, and timely; audit processes are followed precisely with minimal errors.

· Sales receives clear, proactive communication; clients consistently report positive experiences.

· No surprises related to regulations, inspections, or maintenance; projects are fully documented and retrospectives completed.

· Vendors provide positive feedback and preferred status is maintained.

Culture & Development

· Live OGARA core values daily.

· Stay current on industry news, regulations, and best practices.

· Participate in industry events and conferences (minimum one annually).

· Pursue ongoing personal and professional development; attend company events and support team culture.

Requirements

• Required
• 5+ years of aircraft maintenance experience.
• A&P license (IA preferred but not required).
• Experience maintaining Gulfstream, Textron, Bombardier, Dassault, or other corporate aircraft.
• Previous project management experience; ability to manage multiple aircraft simultaneously.
• Comfort working directly with vendors, technical teams, and client representatives.
• Ability to use multiple web-based tools, including project management software (ClickUp) and spreadsheets.

• Key Competencies
• Strong project management and organization
• Clear cross-functional communication
• Problem-solving under pressure
• High attention to detail
• Client-first mindset
• Accountability and follow-through

Benefits

Annual Bonus Opportunities

We win as a team — when OGARAJETS meets annual revenue goals, all employees share in a year-end bonus.

401(k) Matching

OGARAJETS matches employee 401(k) contributions up to 4% after one year of employment.

Comprehensive Medical Coverage

Medical, dental, and vision insurance through premium providers, with OGARAJETS covering a large portion of premiums for employees  and their families .

Professional Growth Allowance

Employees receive discretionary funds to pursue continuing education, industry certifications, and career development opportunities.

Frequent Team Events & Lunches

We invest in regular team gatherings to strengthen connection, culture, and collaboration.

Flexible In-Office Hours

While on-site work is essential, employees have flexibility in setting their daily in-office schedule to accommodate commutes and family needs.

Annual Decompression Time Off

Dedicated paid time away to fully disconnect, rest, and recharge each year.

Progressive Parental Leave

Equal maternity and paternity leave for biological, adoptive, and foster parents after one year of employment.

Strong, Collaborative Culture

Our team lives out the OGARA LEGACY values daily: integrity, excellence, giving, responsibility, and humility.

Cutting-Edge Technology

Employees receive the latest Mac hardware and the freedom to explore innovative software to increase efficiency.