Financial Data Analyst CBO

Job Description

Job Description

Job Description & Requirements:

Facility/Department: CRH Physician Practices/ Central Billing Office (CBO)

Position: Financial Data Analyst

Report to: Director of Patient Financial Services/CBO

Employment Status: Full Time

Work Schedule: Monday-Friday

1. Position Summary:

Performs and is responsible for all the activities required for successful data input involving all departments within CRHPP and OSGA. Operates the computer and monitors systems performance for establishment, management, and maintenance of the data input with the objective of maximizing the reliability and efficiency of data. Performs auditing procedures for the purpose of isolating, identifying, and resolving problems/errors associated with accounts receivable. Responsible for the daily payments posting, adjustments, credits, refunds, etc. Provides daily reporting and status to the Director and performs other related duties as specified by Administration.

1. Qualifications:

Education & Training:

High School G.E.D. required.

1. Experience:

Interpersonal skills

Essential technical/motor skills

Essential physical requirements

Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently-greater than 75%

Medium: Exert 20-50 lbs. of force occasionally and/or up to 15 lbs. of force frequently 1-24%

Essential mental requirements

Essential sensory requirements

Other

Analytical and organizational skills must be above average

Attention to detail, communication, and documentation skills must be excellent

Operation of computer systems and business machinery required

Time management, independence and productivity must be excellent

Must have excellent interpersonal communication skills

1. Knowledge, Skills & Abilities:

• Excellent customer service
• Reads and understands the English language
• Ability to think critically and analytically with little or no supervision
• Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.
• Ability to process information and prioritize
• Possesses exceptional verbal and written communication skills
• Possesses independent work habits, is self-reliant and self-directed
• Ability to learn, adapt, and change as required by the job functions
• Ability to maintain absolute confidentiality of material and information accessed and reviewed.
• Basic computer literacy
• Ability to move freely, reach, bend and complete light lifting
• Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines.
• Ability to maintain attendance to meet standard job practices

III. PERFORMANCE STANDARD SUMMARY

• Demonstrates respect and the highest standards of care for patients and all employees.

• Performs complex data analysis upon request from management.
• Delivers data to specifications and timeliness.
• Applies knowledge to analysis and interpretation.
• Prints daily reports and notices from prior day processing
• Distributes all reports and notices to appropriate personnel
• Reviews reports from collection system and updates accounts on system, if needed.
• Reconcile daily wire transfer
• Processes collection agency payments
• Processes aging report for accounts to be referred to outside collection agencies.
• Receives, transfers and handles all incoming calls from patients, offices, and community.
• Reviews and follows up on assigned self-pay aging account receivables
• Handles requests from staff or management in a prompt manner.
• Perform duties in an independent manner with minimal direct supervision
• Can solve day to day problems within scope of practice and make decisions in a timely manner.
• Offers workable ideas, concepts and techniques to improve productivity.
• Willing to attempt new job duties, tasks, etc.
• Performs any other task as requested by Supervisor or Management in a willing and positive manner.
• Accepts assignment as preceptor for new staff.
• Facilitates problem resolution among peers as observed by management.
• Demonstrates a constructive approach during all interactions with staff and management toward the organization.
• Post and process mail checks, payments and adjustments.
• Researches any discrepancies on accounts and corrects.