Repair Supervisor
The Repair Depot Working Supervisor is a hands-on leader responsible for the day-to-day execution and oversight of repair, refurbishment, and reverse-logistics activities within the ALP repair depot. This role works directly alongside technicians while also supervising workflow, quality, inventory handling, and adherence to standard operating procedures.
The ideal candidate is a working leader-comfortable performing repairs and diagnostics--while also managing priorities, coaching technicians, and ensuring operational targets are met. Key Responsibilities
Operational Execution (Hands-On)
- Perform repair, refurbishment, and functional testing of equipment in accordance with SOPs and OEM standards
- Troubleshoot failed units and determine refurb vs scrap disposition
- Process RMAs, DOA returns, and core returns accurately and timely
- Support teardown, parts harvesting, and material recovery activities
- Ensure proper staging, labeling, and movement of inventory within the depot
- Lead and support a team of repair technicians through daily workload execution
- Assign work, balance queues, and manage WIP to meet turnaround time targets
- Provide on-the-floor coaching, training, and quality feedback
- Serve as the first point of escalation for repair issues, quality concerns, or process gaps
- Ensure compliance with safety, quality, and inventory control procedures
- Ensure accurate consumption, tracking, and return of parts in the ERP system
- Partner with Inventory Control on cycle counts, audits, and discrepancy resolution
- Enforce core return, DOA handling, and non-repairable disposition processes
- Identify process inefficiencies and recommend continuous improvements
- Track daily throughput, backlog, and aging work
- Communicate status, risks, and needs
- Support KPI reporting related to turnaround time, quality, recovery value, and labor efficiency
- Assist with onboarding and training of new depot personnel
Required
- 5+ years of experience in repair, refurbishment, manufacturing, or technical service operations
- Prior experience leading or supervising technicians in a hands-on environment
- Strong mechanical, electrical, or electromechanical troubleshooting skills
- Experience with inventory systems, RMAs, and reverse logistics processes
- Experience with ATM, SmartSafes, or similar electromechanical equipment
- ERP experience (Oracle Fusion preferred)
- Lean, Six Sigma, or continuous improvement exposure
Recommended Jobs
FRONT-END WEB APPLICATION DEVELOPER
We are seeking a Front-End Application Developer to join our engineering department. This is a hands-on development role that will directly contribute to the development of our new lighting and…
Analyst, Performance - Extended National Teams (ENT)
U.S. Soccer Overview Latest Videos next stay The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer i…
Au Pair
We are looking to have an Au Pair come into our home that we can treat like family. We are looking for someone that is disciplined, pays attention to detail, has initiative and loves to go above and b…
Loader/Unloader
Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, g…
Title Insurance | National Commercial Underwriter/Title Officer | Remote
Godot Consulting Group is building a bench of bright minds and puzzle solvers for the Title Industry. Godot works for you. We help the right people match with the right company. Start here and grow w…
Licensed Practical Nurse (LPN)
Description: Centurion is proud to be the provider of mental health services to the Georgia Department of Corrections . We are currently seeking a full-time Licensed Practical Nurse to joi…
Senior Financial Analyst - Atlanta, GA
Essential Duties and Responsibilities: Manage and analyze lease accounting records and supporting data to provide insights and additional metrics for comprehensive data analysis. Assist in the …
Loan Administration Team Lead - Asset-Based Lending
Loan Administration Team Lead – Asset-Based Lending To Apply Now – email your resume to [email protected] Who: Finance and banking professionals with 3+ years of Asset-…
Staff Accountant - COAM Operations
Staff Accountant – COAM Operations To Apply Now – email your resume to [email protected] Who: Accounting professionals with a Bachelor’s degree in Accounting, Finance, …
Bankruptcy Paralegal
ROLE We are seeking an experienced Bankruptcy Paralegal to support the U.S. Attorney’s Office (USAO), Northern District of Georgia (NDGA). The scope of this role includes providing legal and admin…