Unarmed Public Library Security Officer - Gainesville, Georgia

Job Description

Job Description

Unarmed Public Library Security Officer – Gainesville, Georgia

Citadel Security Solutions, LLC is accepting applications from professional unarmed security officers for an anticipated public library assignment in Gainesville, Georgia, beginning October 1, 2026.

This is a public-facing security position requiring excellent judgment, communication, de-escalation, observation, patrol, and report-writing skills. The selected officer will help maintain a safe, welcoming, and orderly environment for library patrons, employees, programs, meeting spaces, public restrooms, exterior areas, and the adjacent parking lot.

Primary Responsibilities

• Maintain a professional, visible, and approachable security presence.
• Conduct routine interior and exterior foot patrols.
• Observe and report safety concerns, suspicious activity, and policy violations.
• Assist library employees with addressing disruptive or prohibited conduct.
• Use respectful verbal de-escalation whenever circumstances permit.
• Assist with facility opening, closing, evacuation, and emergency procedures.
• Prepare accurate daily activity reports and incident reports.
• Contact Citadel supervision, library management, law enforcement, or emergency services when appropriate.
• Treat all patrons, employees, and visitors professionally and respectfully.

Preferred Qualifications

• Two or more years of security, military, corrections, law enforcement, healthcare, school, hospitality, or public service experience.
• Demonstrated conflict-resolution and de-escalation ability.
• Strong verbal and written communication skills.
• Experience working with diverse members of the public.
• Dependable attendance and reliable transportation to Gainesville.
• Ability to stand, walk, and patrol for extended periods.
• Ability to use a smartphone, tablet, email, and electronic reporting system.
• Professional appearance, sound judgment, patience, and emotional control.

This is an unarmed assignment. Applicants seeking primarily armed, confrontational, or enforcement-oriented work may not be suited for this position.

Applicants should submit a résumé and brief responses to the following:

1. Why are you interested in a public-library security assignment?
2. Describe a situation in which you successfully de-escalated an upset or disruptive person.
3. Describe your availability and approximate commute to Gainesville.

Employment is contingent upon contract award and the successful completion of Citadel Security Solutions’ screening process, required background review, employment verification, training, and site orientation.

Citadel Security Solutions, LLC is an equal opportunity employer.

Citadel Security Solutions LLC, based in Gainesville, Georgia, is a reputable security services company dedicated to providing comprehensive solutions, including unarmed security guards, access control, and emergency response planning, with a commitment to safety, professionalism, and customer satisfaction through a team of experienced professionals known for their integrity, reliability, and dedication to client well-being.

Company Description

Citadel Security Solutions LLC, based in Gainesville, Georgia, is a reputable security services company dedicated to providing comprehensive solutions, including unarmed security guards, access control, and emergency response planning, with a commitment to safety, professionalism, and customer satisfaction through a team of experienced professionals known for their integrity, reliability, and dedication to client well-being.