Front Office Coordinator

Take charge of your future with “ The Future of Pain Relief” , Alliance Spine & Pain!

• PTO * MEDICAL * DENTAL * 401k *$25k LIFE INSURANCE*

We are a thriving Outpatient Pain Management Practice who seeks qualified & dynamic Healthcare Professionals!

8 Major Holidays off, no weekends, no overnights and you'll never be On-Call!

If you are a Front Office Coordinator looking for a career you can grow in and work alongside some of the top providers in the area, then Alliance Spine and Pain Centers is the right place for you.

This is full-time position that offers a great benefits package!

Job Summary

Come join our winning Team! We are seeking energetic, experienced and qualified individuals for our Augusta location. Responsibilities include patient care, ensuring that all assigned duties are executed in an efficient and professional manner, checking in patients, verifying appointments, sending appointment reminders and preparing charts for the following day.

Essential ASC Coordinator Duties And Responsibilities - ASC

• Greets patients coming into ASC and applies armbands after verifying identity
• Creates wristbands, prints demographic sheets/chart preparation for the next day
• Changes patient status to “Patient Paperwork Status” in the schedule once they sign in
• Gives each patient a Pain Questionnaire sheet to fill out
• Asks for ID and Insurance card verification from each new patient every visit
• Ensures accuracy of patient demographics and insurance information in EMR
• Inputs ALL information from new patient packets into patient demographics
• Assists in answering phones
• Schedules patient clinic appointments
• Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”
• Assists in scanning, if needed
• Ensures insurance selection in EMR matches the Payor ID/Claims address on the ID card
• Completes follow up calls 48-72 hours after procedures
• Completes batching process at the end of each business day.
• Other duties as assigned

Essential Clinic Coordinator Duties And Responsibilities

• Warmly greets patients coming into Clinic
• Prints all patient charts for next day
• Changes patient status to “Arrived” on schedule once they sign in
• Asks for ID and Insurance card verification from each new patient and once a year
• Ensures accuracy of patient demographics and insurance information in EMR
• Inputs ALL information from new patient packets into patient demographics
• Assists in answering phones
• Provides patient with directions and answers patient questions as able
• Calls to confirm next day appointments
• Schedules patient clinic appointments as requested
• Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”
• Adheres to Front Office Policies and Procedures
• Assists in Scanning if needed
• Ensures insurance selection in EMR matches the Payor ID on insurance cards

Education/Experience/Skills/Certifications

High School diploma or GED required. Six months’ medical office experience required. Must possess PC proficiency with a working knowledge of Microsoft Office and eClinical. Strong data entry skills. Strong customer service skills. Ability to work well with physicians, employees, patients and others. Ability to work independently with detail and accuracy. Ability to effectively give and receive information from patients, providers and other ASPC employees.