Customer Support
***REMOTE ***
Job Summary:
We are seeking a detail-oriented and customer-focused professional. In this role, you will be responsible for outreaching to current members to request and verify required documentation for annual case reviews.
Essential Responsibilities:
Review and confirm receipt of required documentation from members.
Conduct high-volume outreach calls to current HIPP/Premium Assistance members to request missing documentation.
Accurately enter call details and updates in a timely manner.
Minimum Qualifications:
Education: High School Diploma or equivalent required
Experience:
Minimum 2 years of experience in outbound and/or inbound call handling
Healthcare or Government-Sponsored Health Insurance experience preferred
Call Center experience preferred
Knowledge of healthcare terminology preferred
You should be proficient in:
- Customer Service
- Inside Sales
Recommended Jobs
OFRO Independence Consulting Manager - Technology Save for Later Remove job
At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regula…
Archaeology Field Technician
AtkinsRéalis is growing fast in the U.S.—and there’s never been a more exciting time to be part of our journey. We’re committed to engineering a better future for our planet and its people. That means…
Structural Mechanic II
Structural Mechanic II in GAC Savannah Unique Skills: Skilled with pneumatic tools, catia, solumina & 3D model. Work well with others. Follow daily work plans. Efficent in daily tasks. …
Key Account Manager (Bilingual German)
Company Description SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality …
Director of Operations
PURPOSE AND SCOPE: Directs, administers and controls the day to day operations and activities of dialysis facilities and programs in an assigned area ensuring compliance with established company a…
Coordinator - Accounts Payable
Part-time Description Atlanta Track Club is a nonprofit committed to creating an active and healthy Atlanta. Through running and walking, Atlanta Track Club motivates, inspires and engages …
Assistant Kitchen Managers
We require you to be 18 years of age or older. Benefits Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Paid training ASST. KITCHEN MANAGERS Louisia…
Connected Supply Chain - TMS Logistics, Manager Save for Later Remove job
Job Title Connected Supply Chain - TMS Logistics, Manager Job Category Operations Consulting Level Manager Specialty/Competency Operations Industry/Sector Not Applicable Job Type Regular …
Data Engineer
Job Type: Full-Time, Remote Job Summary: We are hiring an experienced Data Engineer to architect, build, and optimize scalable data pipelines and analytics solutions. The ideal candidate mus…
Maintenance Lead Technician
Are you interested in work made meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative and one that encourages success. If you meet the minimum requi…